Troubleshooting
For the latest information not included in the user manual, please refer to the Online Help (☞P8).
Symptom
Unable to use Directrec controls
No playback tone heard
Noise heard during playback
Recording level too low
Unable to set index marks
Cannot connect to PC
Unable to use Directrec USB microphone/ speaker.
Probable cause
DSS Player (included in the package) is not installed.
The [Remote Edit] window in the DSS Player (included in the package) is not open.
The sound volume in the [Remote Edit] window is set to 0.
The sound volume of your computer is set to 0.
The Directrec was shaken during recording.
The Directrec was placed near a cell phone or fluorescent lamp while recording or during playback.
The microphone sensitivity is too low.
The maximum number of index marks (16) has been reached.
Sometimes a connection cannot be made with some PCs running Windows XP.
USB Audio Device is not selected in the device settings of your PC.
Action
Install the DSS Player (☞P.6).
Open the [Remote Edit] window first and then use Directrec.
Adjust the volume level.
Move the Directrec.
Set the microphone sensitivity to Conference mode and try again (☞P.20).
Erase unnecessary index marks (☞P.23).
You need to change the PC’s USB settings. See DSS Player Online Help for details (☞P.8).
Go to the Windows [start] menu, =[Control Panel] and then select [Sounds and Multimedia].
Open the [Audio] tab and select USB Audio Device as the setting for “Sound Playback” and “Sound Recording”.
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