ENGLISH

Preparation Introduction

Printing

For Your Information

Troubleshooting

Before sending your printer for service, check the following to try to resolve the problem. If the problem persists, contact your nearest OLYMPUS service center.

Problem

Cause·Status

Resolution

Page

Cannot turn the

The AC adapter is not

Connect the AC adapter

14

printer on.

connected.

properly.

 

Cannot remove

The printer turned off

Push the ink ribbon cartridge in

 

the ink ribbon

during the operation.

until you hear a locking sound.

 

cartridge.

 

Turn the printer on again and

—

 

 

wait until the mechanical sound

 

 

 

stops.

 

Printing from the

The printer takes a long

Opening time varies depending

 

digital camera

time to open a TIFF file.

on the image size. Wait until

—

takes a long time

 

opening finishes.

 

to start.

 

 

 

Trimming selected by

Wait until opening finishes.

—

 

DPOF takes a long time.

 

 

 

 

Cannot print.

The ink ribbon cartridge is

Insert an ink ribbon cartridge.

15

 

not Inserted.

 

 

 

 

 

Paper or the paper tray is

Load paper into the paper tray

18, 20

 

not inserted.

and then install the paper tray.

 

 

 

Paper is jammed at the

Remove the paper.

29

 

paper eject section.

 

 

 

 

 

The printer driver is not

Install or re-install the printer

 

 

properly installed on the

driver on the PC.

24

 

PC.

 

 

 

Indicators light or blink

—

27

Noise interferes

Pictures that were not

Use a PC to print image data

 

with printed

taken with a digital

that has not been recorded by

23

images.

camera were printed from

a digital camera.

 

 

a digital camera.

 

 

 

 

 

 

Printing intervals

Printing intervals are

This is not a malfunction. Wait

 

have gotten

automatically extended

a few minutes.

 

longer.

during continuous printing

 

—

 

to prevent the internal

 

 

 

 

 

components from

 

 

 

overheating.

 

 

28