Usage Tips
If the camera does not work as intended, or if an error message is displayed on the screen, and you are unsure of what to do, refer to the information below to fix the problem(s).
Troubleshooting
Battery“The camera does not work even when batteries are installed”.
●Insert recharged batteries in the correct direction.
“Inserting the battery and card” (p. 11), “Charging the battery with the included
●Battery performance may have been reduced temporarily due to low temperature. Take the batteries out of the camera, and warm them by putting them in your pocket for a while.
Card/Internal memory“An error message is displayed”.
“Error message” (p. 55)
Shutter button“No picture is taken when the shutter button is pressed”.
●Cancel sleep mode.
To save battery power, the camera automatically goes into sleep mode and the monitor turns off if there is no operation for 3 minutes when the camera is turned on. No picture is taken even if the shutter button is fully pressed in this mode. Operate the zoom lever or other buttons to restore the camera from sleep mode before taking a picture. If the camera is left for another 12 minutes, it automatically turns off. Press the nbutton to turn the camera on.
●Press the qbutton to switch to the shooting mode.
●Wait until #(flash charge) stops blinking before taking pictures.
●With prolonged camera use, the internal temperature may increase, resulting in automatic shutdown. If this occurs, remove the battery from the camera and wait until the camera has sufficiently cooled. The camera’s external temperature may also increase during use, however this is normal and does not indicate malfunction.
Monitor“Difficult to see”.
●Condensation may have occurred. Turn off the power, and wait for the camera body to become acclimated to the surrounding temperature and dry out before taking pictures.
“Vertical lines appear on the screen”.
●The vertical lines may appear on the screen when the camera is pointed at an extremely bright subject under a clear sky and so on, but they do
not appear in the final image. When shooting with [d] or [e], however, the vertical lines may appear in the final image.
“The light is caught in the picture”.
●Shooting with flash in dark situations results in an image with many flash reflections on dust in the air.
Date and time function“Date and time settings return to the default setting”.
●If the batteries are removed and left out of the camera for about 3 days*1, the date and time settings return to the default setting, and must be reset.
*1 The time until the date and time settings return to the default setting varies depending on how long the batteries have been loaded.
“Date, time, time zone, and language” (p. 15)
Miscellaneous“The camera makes a noise when taking pictures”.
●The camera may activate the lens and make a noise even if no operation is performed. This is because the camera automatically performs actions of auto focus as far as it is ready to shoot.