Troubleshooting—Continued

There’s no picture from a source connected to an HDMI IN

Reliable operation with an HDMI-to-DVI adapter is not guaranteed. In addition, video signals from a PC are not supported (page 23).

If the message “Resolution Error” appears on the AV receiver’s display, this indicates that your TV does not support the current video resolution and you need to select another resolution on your DVD/BD player.

The onscreen menus don’t appear

On your TV, make sure that the video input to which the AV receiver is connected is selected.

The immediate display does not appear

Depending on the input signal, the immediate display may not appear when the input signal from the HDMI IN is output to a device connected to the HDMI OUT.

Tuner

Reception is noisy, FM stereo reception is noisy, or the FM STEREO indicator doesn’t appear

Relocate your antenna.

Move the AV receiver away from your TV or computer.

Listen to the station in mono (page 53).

When listening to an AM station, operating the remote controller may cause noise.

Passing cars and airplanes can cause interference.

Concrete walls weaken radio signals.

If nothing improves the reception, install an outdoor antenna.

Remote Controller

The remote controller doesn’t work

Make sure that the batteries are installed with the cor- rect polarity (page 12).

Install new batteries. Don’t mix different types of bat- teries, or old and new batteries (page 12).

Make sure that the remote controller is not too far away from the AV receiver, and that there’s no obstruction between the remote controller and the AV receiver’s remote control sensor (page 12).

Make sure that the AV receiver is not subjected to direct sunshine or inverter-type fluorescent lights. Relocate if necessary.

If the AV receiver is installed in a rack or cabinet with colored-glass doors, the remote controller may not work reliably when the doors are closed.

Make sure you’ve selected the correct remote control- ler mode (pages 13 and 90-96).

When using the remote controller to control other manufacturers’ AV components, some buttons may not work as expected.

Make sure you’ve entered the correct remote control code (page 88).

Make sure to set the same ID on both the AV receiver and remote controller (page 78).

Can’t control other components

If it’s an Onkyo component, make sure that the u cable and analog audio cable are connected properly. Connecting only an ucable won’t work (page 36).

Make sure you’ve selected the correct remote control- ler mode (pages 13 and 90–96).

If you’ve connected an u-capable Onkyo RI Dock to the TV/TAPE IN, GAME IN or VCR/DVR IN jacks, for the remote controller to work properly, you must set the display to DOCK (page 44).

If you cannot operate it, you will need to enter the appropriate remote control code (page 88).

To control another manufacturer’s component, point the remote controller at that component.

To control an Onkyo component that’s connected via u, point the remote controller at the AV receiver. Be sure to enter the appropriate remote control code first (page 89).

To control an Onkyo component that’s not connected via u, or another manufacturer’s component, point the remote controller at the component. Be sure to enter the appropriate remote control code first (page 88).

The entered remote control code may not be correct. If more than one code is listed, try each one.

Dock for iPod

There’s no sound

Make sure your iPod is actually playing.

Make sure your iPod is inserted properly in the Dock.

Make sure the UP-A1 series Dock is connected to the UNIVERSAL PORT jack on the AV receiver.

Make sure the AV receiver is turned on, the correct input source is selected, and the volume is turned up.

Make sure the plugs are pushed in all the way.

Try resetting your iPod.

There’s no video

Make sure that your iPod’s TV OUT setting is set to On.

Make sure the correct input is selected on your TV or the AV receiver.

Some versions of the iPod do not output video.

The AV receiver’s remote controller doesn’t control your iPod

Make sure your iPod is properly inserted in the Dock. If your iPod is in a case, it may not connect properly to the Dock. Always remove your iPod from the case before inserting it into the Dock.

The iPod cannot be operated while it’s displaying the Apple logo.

Make sure you’ve selected the right remote mode.

When you use the AV receiver’s remote controller, point it toward your amp.

If you still can’t control your iPod, start playback by pressing your iPod’s Play button. Remote operation should then be possible.

Try resetting your iPod.

Depending on your iPod, some buttons may not work as expected.

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Onkyo 29400095 There’s no picture from a source connected to an Hdmi, Onscreen menus don’t appear, Tuner, There’s no sound