Troubleshooting
Check the following guide for the possible cause of a problem before contacting service. Refer also to the respective instruction manuals of the connected components and TV.
Symptoms | Causes | Remedies | Pages |
The DVD Player doesn’t | • The power cord is disconnected. | • Check the connection of the power cord. | 17 |
switch on. | • The main power is set to OFF. | • Turn on the main power. | 17 |
| • There is external noise in the computer | • Switch off the main power, then switch it on | 17 |
| circuits of the DVD Player. | again. If not recovered, disconnect the power |
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| cord, then connect it again. |
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| • The AC fuse is blown. | • Contact your nearest Onkyo service center. | – |
The DVD Player doesn’t start playback.
•No disc is inserted.
•The region number of the disc does not match that of the DVD Player.
•An unplayable disc is inserted.
•The disc is placed upside down.
•The disc is not placed within the disc tray guide.
•The disc is dirty.
•The parental lock function is activated.
• Insert a disc. (Check that “DVD,” “VCD,” or | 20 |
“CD” is lit in the DVD Player’s display). |
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• See “1. Regional Restriction Codes (Region | 4 |
Number)” on page 4. |
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• Check the playable discs. | 6 |
• Place the disc with the playback side down. | 20 |
• Place the disc within the proper guide on the | 20 |
disc tray. |
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• Eject the disc and clean it. | 6 |
• Deactivate the parental lock function or | 52 |
change the parental lock level. |
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DVD Player
Remote Controller
Brightness is unstable or noise | • Copy protection is activated. | • Connect the DVD Player directly to the TV. | 10 |
is visible on the playback |
| Avoid connecting the DVD Player to the TV |
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picture. |
| through a VCR. |
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The playback picture is | • The disc is dirty. | • Eject the disc and clean it. | 6 |
occasionally distorted. | • It is in fast forward or fast reverse playback. | • Sometimes a small amount of picture | – |
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| distortion may appear. This is not a |
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| malfunction. |
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Playback doesn’t follow the | • The DVD Player is in repeat playback mode, | • Resume normal playback. | |
course of the disc’s programs. | memory playback mode, or random playback |
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| mode, etc. |
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The picture from the DVD | • The TV is not set to receive the output signals | • Set the TV to the DVD Player’s input. | 10 |
Player doesn’t appear on the | from the DVD Player. |
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TV screen. | • The DVD Player is not properly connected. | • Check the connections to the DVD Player. | 10 |
| • The video output circuitry has been switched | • Turn the video circuitry on. | 43 |
| off. |
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No sound or inaccurate sound | • A wrong sound signal conversion method | • Check the current sound signal conversion | 35, 48 |
is reproduced. | (Audio Out Select) is selected. | method, and select the right setting for “Audio |
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| Out Select”. Also refer to “Output Sound |
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| Conversion Table” on page 35. |
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| • The TV is not set to receive the output signals | • Set the TV to the DVD Player’s input. |
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| from the DVD Player. |
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| • The DVD Player is not properly connected. | • Check the connections to the DVD Player. | |
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The buttons on the remote | • Power supply fluctuations or other | • Switch off the main power, then switch it on | 17 |
controller and DVD Player do | abnormalities such as static electricity may | again. If not recovered, disconnect the power |
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not operate. | interrupt correct operation. | cord, then connect it again. |
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The buttons on the DVD | • No batteries are inserted in the remote | • Insert new batteries. | 9 |
Player operate but the buttons | controller. |
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on the remote controller do | • The batteries are worn out. | • Replace with new batteries. | 9 |
not operate. | • The remote controller is not pointed at the | • Point the remote controller at the remote | 9 |
| remote sensor of the DVD Player. | sensor of the DVD Player. |
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| • The remote controller is too far from the DVD | • Operate the remote controller within 5 m (16 | 9 |
| Player. | feet). |
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Learned functions of the | • The remote controller is not aimed at the other | • Aim the remote controller at the component | 58 |
remote controller do not work. | component. | you wish to operate. |
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| • The mode selection is incorrect. | • Check that the mode is correct for the | 58 |
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| command you are attempting. |
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| • Learning was not successful. | • Reprogram the command into the remote | 58 |
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| controller. |
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Because the unit contains a microcomputer to provide advanced functions, it may malfunction due to external noise or static electricity. If this happens, press the POWER switch on the unit and then press it again after about five seconds.
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