Troubleshooting
If you have any problems with the unit, please check the troubleshooting table below.
This unit contains a sensitive microcomputer, which under certain circumstances might fail to operate due to excessive noise interference. In such an event, disconnect the main plug from the electrical outlet and reconnect it after 5 seconds. Please also ensure that all system connections are correct and secure.
If the problem persists, or if the symptom is not found in the troubleshooting table, disconnect the power cord, and notify your Onkyo service station. Include your name, address, and telephone number, as well as the product name, model number
| Symptom | Cause | Remedy |
Power | The unit does not turn | • The power plug is not inserted | • Insert the unit’s power plug completely into |
| on. | completely. | a power outlet. [See page 10.] |
| No image or sound. | • The cables are not connected | • Check again the connection and connect the |
|
| securely. | plugs and cables securely. [See pages 6 and |
|
|
| 7.] |
|
| • The cables are not connected | • Check that the video and audio cables are |
|
| correctly. | connected correctly. |
|
|
| [See pages 6 and 7.] |
|
| • The input source equipment has | • Check the input source connection and |
|
| not been selected. | select the correct input source by pressing |
|
|
| the correct input selector button (LINE, |
|
|
| |
|
|
| pages 14 to 16.] |
Speaker | No sound from front | • The MASTER VOLUME knob on | • Set the sound volume properly. |
| speakers. | the amplifier is set to the minimum. | [See pages 14 to 16.] |
|
|
|
|
|
| • The Muting mode is set on the | • Press the MUTING button on the amplifier |
|
| amplifier. | to cancel the Muting mode. |
|
| • The audio connection cables and | • Check the connection again and connect the |
|
| speaker cables are not connected | plugs and cables properly. [See page 6.] |
|
| properly. |
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|
| No sound or quiet sound | • The STEREO mode is set. | • Press the EFFECT button to select a correct |
| from Center speaker. |
| Surround mode. |
|
| • The output level is not adjusted | • Adjust the output level of the Center speaker |
|
| correctly. | to the correct level. |
|
|
| [See pages 12 to 16.] |
|
| • The Center mode is set to | • Set the Center mode to “NORMAL”. [See |
|
| “PHANTOM” when the Surround | page 13.] |
|
| mode is “DOLBY PRO LOGIC”. |
|
|
| • The Surround mode is set to | • Set the Surround mode to “DOLBY PRO |
|
| “HALL” or “ARENA”. | LOGIC”, “DOLBY 3 STEREO”, or |
|
|
| “LIVE”. [See pages 12 to 15.] |
|
|
|
|
| No sound or quiet sound | • The STEREO mode is set. | • Press the EFFECT button to select the |
| from Surround speakers. |
| correct Surround mode. |
|
|
|
|
|
| • The output levels of the Surround | • Adjust the output levels of the Surround |
|
| speakers are not adjusted | speakers to correct levels. |
|
| correctly. | [See pages 12 to 16.] |
|
|
|
|
|
| • The Surround mode is set to | • Press the MODE button to select “DOLBY |
|
| “DOLBY 3 STEREO”. | PRO LOGIC”, “HALL”, “LIVE”, or |
|
|
| “ARENA”. [See pages 12 to 15.] |
|
|
|
|
Others | No image on the TV | • The video source is connected to | • The signals input to the VIDEO IN jacks are |
| connected to the S VIDEO | the VIDEO IN jacks. | not output from the S VIDEO MONITOR |
| MONITOR OUT jack. |
| OUT jack. Connect the video source to the |
|
|
| S VIDEO IN jack or connect the TV to the |
|
|
| VIDEO MONITOR OUT jack. |
|
|
| [See page 6.] |
|
|
|
|
|
| • The | • Connect the |
|
| connected completely. | [See page 6.] |
| No test tone sound. | • The | • The test tone does not sound when the |
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| set. | |
|
|
| [See pages 12 and 13.] |
| No image in | • The | • Check the connection for the |
| input mode. | not connected correctly. | input source. [See page 7.] |
Remote | Buttons on the front panel | • The batteries are not installed | • Insert the batteries correctly. |
controller | are operational, but those | correctly. | [See page 5.] |
| on remote controller are |
|
|
| • The batteries are run down. | • Replace the batteries with new ones. [See | |
| not. |
| page 5.] |
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