OPPO Digital BDP-103 user manual Useful Notes, Troubleshooting

REFERENCES

Useful Notes

ξIn order to prolong the life of your player, it is recommended that you wait at least 30 seconds before you power it on after switching it off.

ξRemove discs and turn the power off after operation.

ξSome functions of the player may not be applicable to certain discs.

ξSome discs with special features may not be fully supported by the player. This is not a malfunction of the unit.

ξIn the case of player malfunction, please turn it off, wait for 30 seconds and turn it back on. If the problem still exists, please follow the troubleshooting instructions or contact an OPPO service center.

Troubleshooting

Use this chart to resolve general operational problems. If there are any problems that you cannot resolve, please contact your OPPO service center.

						Reference
Symptom		Possible Cause		Solution
						Page
		Audio cable is not properly	Check audio cable, and then reconnect if necessary.		11, 16
	connected
	Mute is activated		Press the MUTE button to cancel the mute.		28
	Volume is too low		Press the VOL + button to increase the volume to 100.		27
	SACD is played and the audio		This is not supported due to copyright restrictions of
No sound			SACD. Please use the analog or HDMI audio output.
	connection is coaxial or optical				17, 51
			Alternatively, you may set SACD Priority to CD mode
	digital audio
			and the player will play the CD layer.
	DVD-Audio is played and the		This is not supported due to copyright restrictions of
			DVD-Audio. Please use the analog or HDMI audio
	audio connection is coaxial or				17, 51
			output. Alternatively, you may switch to the DVD-
	optical digital audio
			Video playback mode.
	Video cable is not properly		Check video cable; reconnect if necessary.		12
	connected
	TV input is not correctly			Select the input to which the player is connected.
	selected
No picture
	“Pure Audio” mode engaged		Press the PURE button to cancel this mode.		38
	Video output format is not		Select a proper output resolution that is supported by		31
	support by the TV		your TV.
	Video system is not supported			When playback is completely stopped, set the correct	54
	by the TV			TV System in the Setup Menu.
		Video system is not supported		When playback is completely stopped, set the correct	54
		by the TV		TV System in the Setup Menu.
No color
	Saturation set too low		Check the saturation setting on TV and player.		58
	Incorrect video output port		If using “DIAG.” output, check that the cable is not		13
			incorrectly plugged into a component video jack.
Incorrect color	Incorrect color space setting			If using HDMI for video output, check the color space	59
				setting on the TV and player.
Picture rolling or	Video system is not supported			When playback is completely stopped, set the correct	54
split picture	by the TV		TV System in the Setup Menu.
		No disc or incompatible disc		Eject disc and check.	24
	loaded in player
“No Disc” or
	Dirty disc recording surface		Eject the disc and clean any dirt or fingerprints.		4
“Unknown Disc”	Disc not properly loaded		Eject disc and make sure the label side is facing up		24
error			and the record side is facing down.
	Condensation on the Laser			Turn on the player, eject the disc and leave the player	2
	pick-up head		on for about an hour.

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