REFERENCES

Useful Notes

In order to prolong the service life of your player, it is recommended to wait at least 30 seconds before you turn it on again after switching it off.

Remove disc and turn power off after operation.

Some functions of the player may not be applicable to certain discs.

Some discs with special features may not be fully supported by the player. This is not a malfunction of the unit.

In case of player malfunction, please turn it off, wait for 30 seconds and turn it back on. If the problem still exists, please follow the troubleshooting instructions or contact an OPPO service center.

Troubleshooting

Use this chart to resolve general operational problems. If there are any problems that you cannot resolve, please contact your OPPO service center.

Symptom

Possible Cause

Solution

Reference

 

 

 

Page

No sound

Audio cable is not properly

Check audio cable, and then reconnect if necessary.

10 - 16

 

connected

 

 

 

Mute is activated

Press the MUTE button to cancel the mute.

26

 

Volume is too low

Press the VOL + button to increase the volume to 100.

26

 

SACD is played and the audio

This is not supported due to copyright restrictions of

15, 44

 

connection is coaxial or optical

SACD. Please use the analog or HDMI audio output.

 

 

digital audio

Alternatively, you may set SACD Priority to CD mode

 

 

 

and the player will play the CD layer.

 

 

“SACD Output” is set to “DSD”

Set "SACD Output" to "PCM", or connect an A/V

51, 54

 

in the SETUP menu and the

receiver that supports DSD over HDMI.

 

 

audio connection is 7.1ch,

 

 

 

5.1ch or stereo analog audio

 

 

 

output.

 

 

 

DVD-Audio is played and the

This is not supported due to copyright restrictions of

15, 44

 

audio connection is coaxial or

SACD. Please use the analog or HDMI audio output.

 

 

optical digital audio

Alternatively, you may switch to the DVD-Video

 

 

 

playback mode.

 

No picture

Video cable is not properly

Check video cable; reconnect if necessary.

10 - 11

 

connected

 

 

 

TV input is not correctly

Select the input to which the player is connected.

 

 

selected

 

 

 

“Pure Audio” mode engaged

Press the PURE button to cancel this mode.

37

 

Video output resolution is not

Select a proper output resolution that is supported by

29

 

support by the TV

your TV.

 

 

Video system is not supported

When playback is completely stopped, press and hold

29, 47

 

by the TV

the P/N button or set the correct TV System in the

 

 

 

Setup Menu.

 

 

Component output is in use yet

Set the “Primary Output” menu item to “Component”

12, 18, 46

 

“Primary Output” is set to HDMI

and select an appropriate output resolution.

 

No color

Video system is not supported

When playback is completely stopped, press and hold

29, 47

 

by the TV

the P/N button or set the correct TV System in the

 

 

 

Setup Menu.

 

 

Saturation set too low

Check the saturation setting on TV and player.

49

 

Loose or damaged component

If using component output, check that the three cables

12

 

video cables

are all properly plugged in and not damaged. Make

 

 

 

sure the color of the plugs match the jacks on both

 

 

 

ends.

 

 

Incorrect video output port

If using composite video output, check that the cable is

10

 

 

not incorrectly plugged into a component video jack.

 

65