Symptom

Cause

Correction

 

Signal not properly connected.

Connect signal securely.

No sound

Disc warped or dirty.

Clean your disc.

 

Player in mute status.

Press MUTE button again.

 

 

 

No picture

Signal not properly connected.

Connect signal securely.

TV not set for proper system.

Reset the AV/TV status of your TV set.

 

 

 

 

No color

TV system not right.

Press P/N button on the remote control to set the system.

TV set color not properly adjusted.

Readjust color of your TV set.

 

 

 

 

 

No disc in the player.

Load a disc.

No disc reading

Disc not properly loaded.

Reload a disc, with the label side facing up.

 

Condensation on the laser head.

Turn on the player, unload the disc and leave it on for about one hour.

 

 

 

Remote control

Remote control not pointing to the sensor

Use the remote control properly.

window.

 

failure

Remote control's operating distance more

Replace both batteries.

than 8 meters away from your TV set.

 

 

Batteries low.

 

 

 

 

Temporary

Mal-fabricated disc used.

Wait 5~10 seconds and the player will automatically return to normal.

Wrong buttons pressed.

Operate once more.

function failure

Static leakage into the player from outside.

Turn off the player for 1 to 2 minutes, then turn it on again.

 

Picture rolling

TV set system not properly adjusted.

Readjust system of your TV set.

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OPPO Digital OPDV971H user manual Symptom Cause Correction