Troubleshooting

Service problems that appear to be major can often be solved easily. You can be your own troubleshooter by reviewing this guide. All other servicing should be done by an Oreck authorized service center.

 

Problem

 

Check

Solution

• Unit fails to steam

• Not plugged in properly.

• Be sure cleaner is firmly

Heating indicator

Household circuit

plugged into wall outlet.

 

 

light does not

 

breaker/ground fault

• Reset circuit breaker/ground

 

illuminate,

 

interrupter has tripped or

fault interrupter, or replace

 

power light is

 

blown a fuse.

fuse. If you need assistance

 

illuminated but

 

 

contact a licensed

 

unit fails to

 

 

electrician.

 

steam

 

 

 

 

 

 

Thermostat

• Mineral build-up in unit.

• See De-scaling the Boiler

indicator light does

• Unit may be suffering

Tank on page 19.

illuminate, but unit

 

 

from internal mechanical

• Unplug unit and contact

fails to steam.

 

 

problems.

Customer support for repair

 

 

 

 

 

 

 

or replacement assistance.

 

 

 

Steam output is

Mineral build-up in unit.

It is normal for the unit to

weak or

 

 

periodically stop steaming for a

intermittent.

 

 

few seconds. If steam stays off

 

 

 

 

for longer periods, follow the

 

 

 

 

De-scaling the Boiler Tank

 

 

 

 

instructions on page 19.

 

 

 

 

 

Excessive

Water condensation in

• Some gurgling is a natural

 

gurgling in hose

 

hose/handle.

effect of the steaming

 

handle.

• Boiler has been overfilled

process. For excessive

 

 

gurgling or dripping water,

Water drips from

 

 

 

 

point the nozzle towards the

 

nozzle.

 

 

 

 

 

ground and shake to remove

 

 

 

 

 

 

 

 

the excess water.

 

 

 

 

• Empty some water out of the

 

 

 

 

boiler so that is contains no

 

 

 

 

more than 25 oz. of water.

 

 

 

 

 

 

 

 

 

20

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Oreck STEAM200 manual Troubleshooting, Problem Check Solution