20
Troubleshooting
Service problems that appear to be major can often be solved
easily. You can be your own troubleshooter by reviewing this
guide. All other servicing should be done by an Oreck
authorized service center.

Problem Check Solution

Unit fails to steam
Heating indicator
light does not
illuminate,
power light is
illuminated but
unit fails to
steam
•
•
Not plugged in properly.
Household circuit
breaker/ground fault
interrupter has tripped or
blown a fuse.
•
•
Be sure cleaner is firmly
plugged into wall outlet.
Reset circuit breaker/ground
fault interrupter, or replace
fuse. If you need assistance
contact a licensed
electrician.
•
•
Thermostat
indicator light does
illuminate, but unit
fails to steam.
Mineral build-up in unit.
Unit may be suffering
from internal mechanical
problems.
•
•
See De-scaling the Boiler
Tank on page 19.
Unplug unit and contact
Customer support for repair
or replacement assistance.
•
•
Steam output is
weak or
intermittent.
Mineral build-up in unit. It is normal for the unit to
periodically stop steaming for a
few seconds. If steam stays off
for longer periods, follow the
De-scaling the Boiler Tank
instructions on page 19.
Excessive
gurgling in hose
handle.
Water drips from
nozzle.
•
•
Water condensation in
hose/handle.
Boiler has been overfilled
•
•
Some gurgling is a natural
effect of the steaming
process. For excessive
gurgling or dripping water,
point the nozzle towards the
ground and shake to remove
the excess water.
Empty some water out of the
boiler so that is contains no
more than 25 oz. of water.
•
•
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