Oreck UPRO14T warranty Warranty, FOR SERVICE CALL USA & Canada, Troubleshooting Guide

Warranty

ORECK MANUFACTURING COMPANY: (Oreck Manufacturing Company gives you the following limited warranty for this product only if it was originally purchased for commercial use, not resale from Oreck or an Oreck Authorized Retail Dealer.)

Oreck will repair or replace, free of charge, to the original purchaser, any part that is found to be defective in material or workmanship within one (1) year. This limited warranty applies to commercial use.

Drive belts, revolving brushes, disposable bags, and other parts subject to normal wear are not covered by this limited warranty.

This limited warranty does not apply to any part subjected to accident, abuse, alteration, misuse, damage caused by fire or act of God, or the use of voltages other than indicated on the serial number plate of this product or service of this product by other than Oreck or an Oreck Factory Authorized Service Center.

Oreck does not authorize any person or representative to assume or grant any other warranty obligation with the sale of this product.

Oreck’s limited warranty is valid only if you retain proof of purchase from Oreck or an Oreck Authorized Retail Dealer for this product. If you purchase this product from any other source, your purchase is “AS IS,” which means Oreck grants you no warranty, and that you, not Oreck, assume the entire risk of the quality and performance of this product, including the entire cost of any necessary servicing or repairs of any defects.

Oreck’s liability for damages to you for any costs whatsoever arising out of this statement of limited warranty shall be limited to the amount paid for this product at the time of original purchase. Oreck shall not be liable for any direct, indirect, consequential or incidental damages arising out of the use or inability to use this product.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

ALL EXPRESSED AND IMPLIED WARRANTIES FOR THIS PRODUCT, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD, AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD.

Some states do not allow limitations on the duration of implied warranties, so the above limitation may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Troubleshooting Guide

WARNING: Unplug cord from electrical outlet before servicing.

PROBLEM	POSSIBLE SOURCE	AREAS TO CHECK
VACUUM MOTOR IS OFF	Not plugged in properly.	Be sure plug is firmly
		plugged into wall outlet.
	No electricity in wall	Check electrical source
	outlet.	(fuse or circuit breaker).
	Switch in off position.	Position switch to on
		position.
	Sensor temperature	Check for air obstruction.
	too high.	Let the motor cool
		down.
	Faulty switch.	Replace switch.
		Return to Service
		Center for repair.
BRUSH MOTOR IS OFF	Not plugged in properly.	Be sure plug is firmly
		plugged into wall outlet.
	Handle in upright	Activate foot pedal to
	position.	lower handle to engage
		brush motor switch.
	Wand not installed	Remove and re-install
	properly.	wand per instructions
		(page 5).
RED LIGHT ON	Brush motor obstructed.	Unplug machine and
		inspect for obstruction.
		Return to Service
		Center for repair.
RED & GREEN LIGHT ON	Brush drive belt broken.	Return to Service
		Center for repair.
FULL BAG INDICATOR	Dust bag full.	Replace dust bag.
FLASHES	Hose and wand	Inspect for obstruction.
	blocked.
	Power brush inlet	Inspect for obstruction.
	blocked.
	Inlet filter blocked.	Clean or replace inlet
		filter.
	Deflector port sealing	Check for free
	in top of housing.	movement.
LOW SUCTION	Dust bag full.	Replace dust bag.
	Full bag indicator	See “Dust Full Bag
	flashes.	Indicator Flashes”.
	Wand not installed	Re-install wand.
	properly.
POOR PICK UP	Brush not adjusted	Adjust brush height
	correctly.	knob to conform to
		carpet thickness (pile).
		Return to Service
		Center for repair.
	Brush worn.	Replace brush.

ALL OTHER SERVICING SHOULD BE DONE BY AN ORECK AUTHORIZED SERVICE CENTER.

FOR SERVICE CALL

USA & Canada: 1-800-989-4244

Whenever calling, please be sure to have your model and serial number from data plate.

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