Troubleshooting Guide
WARNING: Unplug cord from electrical outlet before servicing.
SAVE SERVICE CALLS...CHECK THESE FIRST:
•Is the disposable filter dust bag full?
•Are pores of filter dust bag clogged with powder or fine dust?
•Is anything clogging the revolving brush, lower tube, intake opening, fan housing or connector assembly opening?
•Is the belt in place and turning the brush?
•Are the brush ends in the proper location?
•Does the brush turn freely? Are hair, string or rug fibers wound around the brush?
PROBLEM | POSSIBLE SOURCE | AREAS TO CHECK |
CLEANER | Not plugged in | Be sure cleaner is |
WILL NOT RUN | properly. | firmly plugged |
|
| into wall outlet. |
| No electricity in | Check electrical |
| wall outlet. | |
|
| circuit breaker. |
|
|
|
CLEANER | Filter bag is full. | Replace filter bag. |
DOES NOT PICK UP |
| See “To Install |
|
| Paper Filter Dust |
|
| Bag.” |
| Nozzle or intake | Clear obstruction. |
| pivot clogged. |
|
| Belt is broken or | Replace belt. |
| stretched. |
|
| Brush is worn. | See “To Adjust or |
|
| Replace Brush”. |
| Bag tube clogged. | Clear obstruction. |
| Bag pores are | Change bag. |
| clogged with fine |
|
| dust. |
|
| Impeller fan is | Return to Service |
| broken. | Center for repair. |
| Revolving brush is | Check rush roll |
| not even at both | end cards. Make |
| ends. | sure words “old” |
|
| or “new” match at |
|
| each end. |
|
|
|
ALL OTHER SERVICING SHOULD BE DONE BY AN
ORECK AUTHORIZED SERVICE CENTER.
CALL CUSTOMER SERVICE HOT LINE
CANADA: 1-888-676-7325
Whenever calling, please be sure to have your model and serial number from data plate.
©2005 Oreck Holdings, LLC. All rights reserved. All word marks, logos, product configurations, and registered trademarks are owned and used under the authority of Oreck Holdings, LLC.
8
