16Appendix
Troubleshooting
Problem | Possible cause(s) | Solution(s) |
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No dial tone on the | 1. The base unit is not properly connected. | 1. Check CONNECTION to power and telephone line. |
cordless handset. | 2. Too far from the base unit. | 2. Move handset CLOSER to base unit. |
| 3. Battery charge is low. | 3. CHARGE battery. |
| 4. Incorrect battery polarity. | 4. |
| 5. | 5. Handset not registered. |
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Antenna symbol is | 1. The handset is not registered. If the handset | 1. REGISTER the handset. |
flashing. | is unregistered, it displays UNREGISTERED. | 2. Move CLOSER to the base unit. |
| 2. The handset is out of range. | 3. Check power CONNECTION to the base. |
| 3. The product is not properly connected. |
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No beep when the | 1. The handset is not placed properly on the | 1. Lift handset off the charger carefully and REPOSITION |
cordless handset is | charger. | correctly. |
placed on the charger. | 2. Charging contacts are dirty. | 2. CLEAN charging contacts with a clean and dry cloth. |
| 3. No power connection to base unit. | 3. Check power CONNECTION to the base. |
| 4. The handset’s power is turned off. | 4. CHECK batteries. |
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Handset charged for 24 | 1. Handset battery is defective or faulty. | 1. REPLACE with new AAA rechargeable |
hours but Battery icon | 2. Handset is not placed properly on the | batteries. |
remains empty. | charger. | 2. CHECK to make sure the battery icon is scrolling. |
| 3. Battery installed incorrectly. | 3. |
| 4. The product is not properly connected. | 4.Check power CONNECTION to the base. |
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