APPENDIX
Appendix
Troubleshooting
Problem |
| Possible cause(s) |
| Solution(s) |
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No dial tone on | 1. | The base unit is not properly connected. | 1. | Check CONNECTION to power and telephone line. |
the cordless | 2. | Too far from the base unit. | 2. | Move handset CLOSER to base unit. |
handset. | 3. | Battery charge is low. | 3. | CHARGE battery. |
| 4. | Incorrect battery polarity. | 4. | |
| 5. | 5. | Handset not registered. | |
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Antenna | 1. | The handset is not registered. If the | 1. | REGISTER the handset. |
symbol is |
| handset is unregistered, it displays | 2. | Move CLOSER to the base unit. |
flashing. |
| UNREGISTERED. |
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|
| 2. | The handset is out of range. |
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No beep when | 1. | The handset is not placed properly on | 1. | Lift handset off the charger and carefully |
the cordless |
| the charger. |
| REPOSITION correctly. |
handset is | 2. | Charging contacts are dirty. | 2. | CLEAN charging contacts with a clean and dry cloth. |
placed on the | 3. | The handset tone is turned off. | 3. Turn ON the handset tone from the Sounds Menu. | |
charger. | 4. | The handset’s power is turned off. | 4. | CHECK batteries. |
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Handset charged | 1. | Handset battery is defective or faulty. | 1. | REPLACE with new AAA rechargeable |
for 24 hours but | 2. | Handset is not placed properly on the |
| batteries. |
Battery icon |
| charger. | 2. | CHECK to make sure the battery icon is scrolling. |
remains empty. | 3. | Battery installed incorrectly. | 3. | |
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No symbol on | 1. | Battery is empty. | 1. | CHARGE battery. |
the display. | 2. | The product is not properly connected. | 2. | Make sure your product is properly |
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| |
Bad audio | 1. Interference from nearby electrical appliance. | 1. | Try a different connection point, one that is away | |
quality | 2. Base unit is installed in a room with thick |
| from other electrical appliances. | |
(crackles,echo, |
| walls. | 2. | Install the base unit in a DIFFERENT room OR |
etc.). | 3. | The handset is too far from the base unit. |
| use EXTENSION leads. |
| 4. If you have Broadband/ADSL you need a in | 3. | Move CLOSER to the base unit. | |
|
| line filter (not supplied). | 4. | Ensure a |
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| phone sockets between wall plate and your phone. |
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| ||
Caller ID does | Service not activated. | Check your SUBSCRIPTION with the SERVICE | ||
not work. |
|
| provider. | |
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