Troubleshooting, Problems Solutions

During the conference call, pressing CONF will put the external line on hold and you can talk to the other handset in private. Press and hold

CONF to establish the conference call again.

Any handset hangs up during a conference call will leave the other handset still connecting with the external call.

TROUBLESHOOTING

Are you having trouble with your phone? Here are some of the most common problems and solutions.

Problems	Solutions
The phone does not work	• Make sure that adaptor and phone cord are
at all	connected properly.
	• Check that the batteries are fully charged
	and installed properly.
	• This phone does not work during power
The phone does not ring	failure.
The phone does not ring	• Make sure the adaptor and the phone cord
	are connected properly.
	• Move the handset closer to the base unit.
	• Make sure the handset (or base) ringer is
There is no dial tone	turned on.
There is no dial tone	• Check that the phone cord is connected
	properly.
	• Check the handset is fully charged.
CID does not work	• Move the handset closer to the base unit.
CID does not work	• Check with your local phone company that
properly	the CID service is subscribed to.
	• Let the phone ring at least once before
The CIDCW call cannot	answering.
The CIDCW call cannot	• Check with your local phone company and
be answered	select the correct recall duration
Base charge light does	• Make sure the handset is making contact in
not work	the cradle.
The empty battery icon	• Replace the batteries with new ones.
appears soon after the
batteries are charged