TROUBLESHOOTING GUIDE
You can solve many common refrigerator problems easily, saving you the cost of a possible service call. Try the suggestions below to see if you can solve the problem before calling for service.
P R OB L E M | P OS S IB L E C A US E |
Refrigerator does not operate. | - Not plugged in. |
| - The circuit breaker tripped or a blown fuse. |
Compressor turns on and o frequently. | - The room temperature is hotter than normal. |
| - A large amount of food has been added to the |
| refrigerator. |
| - The door is opened too often. |
| - The door is not closed completely. |
| - The temperature control is not set correctly. |
| - The door gasket does not seal properly. |
| - The refrigerator does not have the correct |
| clearances. |
| - The refrigerator has recently been disconnected |
| for a period of time. 4 hours are required for the |
| refrigerator to cool down completely. |
Temperature inside the refrigerator is too warm. | - Temperature control is set too warm. Turn the |
| control to a cooler setting and allow several hours |
| for the temperature to stabilize. |
| - Door is kept open too long or is opened too |
| frequently. Warm air enters the refrigerator every |
| time the door is opened. Open the door less |
| often. |
| - The door is not closed completely. |
| - The door gasket does not seal properly. |
| - A large amount of warm or hot food might have |
| been stored recently. Wait until the refrigerator |
| has had a chance to reach its selected |
| temperature. |
| - The refrigerator has recently been disconnected |
| for a period of time. 4 hours are required for the |
| refrigerator to cool down completely. |
Temperature inside the refrigerator is too cold. | - Temperature control is set too cold. Turn the |
| control to a warmer setting and allow several |
| hours for the temperature to stabilize. |
Temperature of external refrigerator surface is | - The exterior refrigerator walls can be as much as |
warm. | 30οF warmer than room temperature. This is |
| normal while the compressor works to transfer |
| heat from inside the refrigerator cabinet. |
Popping or cracking sound when compressor | - Metal parts undergo expansion and contraction, |
comes on. | as in hot water pipes. This is normal. Sound will |
| level o or disappear as refrigerator continues to |
| run. |
Bubbling or gurgling sound, like water boiling. | - Refrigerant (used to cool refrigerator) is |
| circulating throughout the system. This is normal. |
Vibrations. | - Check to assure that the refrigerator is on a level |
| surface. |
| - Floor is uneven or weak. Refrigerator rocks on |
| the oor when it is moved slightly. Be sure oor |
| can adequately support refrigerator. Level the |
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