Troubleshooting

Table 4 Basic Troubleshooting Steps

Symptom

Unusual LEDs

Possible Cause

Possible Remedy

 

 

 

 

Generator,

Amber AUX LED is on

AUX output is not connected, or

Test the generator or device to confirm

external fan,

 

is not delivering 12-volt output.

functionality. Test the AUX+ and AUX–

etc. fails to start

 

 

terminals with a DC voltmeter. If voltage is

when triggered

 

 

present with the AUX LED on, then there is

by AUX output.

 

 

an external connection problem. If voltage

 

 

 

is not present with the AUX LED on, the AUX

 

 

 

circuit may be damaged. Contact OutBack

 

 

 

Technical Support (see inside front cover of

 

 

 

this manual).

 

 

 

 

Unit reads AC

AC IN LED flashes

Internal transfer relay may be

Disconnect AC input wires and turn inverter

input, even

 

damaged.

on. Test the AC HOT IN and NEUTRAL IN

though no

 

 

connections with an AC voltmeter. If

source is

 

 

voltage appears there, the transfer relay may

present.

 

 

be jammed. Contact OutBack Technical

 

 

 

Support (see inside front cover of this

 

 

 

manual).

 

 

 

 

 

 

Inverter output is being fed with

Disconnect AC output wires. Turn the

 

 

an external AC source that is out

inverter off and then on. If the problem

 

 

of phase.

clears, reconnect the AC output wires. If the

 

 

 

problem recurs when reconnected, an

Inverter hums

 

 

external AC source is connected to the

 

 

output.

loudly. System

 

 

 

 

 

display may

 

Inverter has been incorrectly

Check HUB ports and make certain the

show messages

 

 

stacked with another unit on the

for high battery

Error LED

master inverter is plugged into port 1.

same output. All units come

voltage,

 

 

 

defaulted as master.

MATE system display only: Check stacking

low battery

 

 

 

settings in the ADV/FX/STACK menu. Only

voltage, or

 

 

 

 

one master is allowed per system on a single

backfeed error.

 

 

 

 

output.

 

 

 

 

 

 

MATE3 system display only: Check stacking

 

 

 

settings in the Inverter Stacking menu.

 

 

 

Only one master is allowed per system on a

 

 

 

single output.

 

 

 

 

36

900-0112-01-00 Rev B

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Outback Power Systems GFX1448E, GFX1424E, GFX1312E manual Terminals with a DC voltmeter. If voltage is

GFX1448E, GFX1424E, GFX1312E specifications

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