Troubleshooting

Table 4 Basic Troubleshooting Steps

Symptom

Unusual LEDs

Possible Cause

Possible Remedy

 

 

 

 

 

AC IN LED flashes

HBX mode has disconnected

MATE system display only: Check the AC IN

(Continued)

 

from AC.

hot key screen to see if HBX mode is in use.

 

 

 

 

 

 

MATE3 system display only: Check the AC

Will not

 

 

Input Mode setting with the AC INPUT

 

 

hot key. In either case, if activated

connect to the

 

 

prematurely, check the HBX settings.

AC source.

 

 

(If this setting was intentional, then no

 

 

 

action is required.)

 

 

 

 

 

AC IN LED flashes

Grid use function has

If activated prematurely:

 

 

disconnected from AC.

(MATE system display only) Check both

 

 

 

ADV/MATE/GRIDUSE menu settings and

 

 

 

clock settings.

 

 

 

(MATE3 system display only) Check both Grid

 

 

 

Use Time menu settings and clock settings.

 

 

 

(If this setting was intentional, then no

 

 

 

action is required.)

 

 

 

 

 

AC IN LED flashes

AC source does not meet

MATE system display only: Check

 

 

requirements.

STATUS/FX/DISCON for the reason for

 

 

 

disconnection.

 

 

 

MATE3 system display only: Check the Last

 

 

 

AC Disconnect screen with the AC INPUT

 

 

 

hot key for the reason for disconnection.

 

 

 

In either case, if the unit never originally

 

 

 

connected, check the Warning menu.

 

 

 

Confirm the source voltage and frequency.

 

 

 

 

 

AC IN LED switches

Inverter’s output has been

Disconnect the wires from the inverter’s AC

 

between continuous

connected to its input. Voltage

input terminals or AC output terminals, or

 

and flashing. Inverter

shifts are the result of trying to

both. If the problem immediately

 

LED remains

match its own voltage.

disappears, it is an external wiring issue.

 

illuminated.

 

The inverter’s AC HOT IN and AC HOT OUT

 

 

 

must remain isolated from each other.

 

 

 

 

Inverter clicks

AC IN LED switches

Low AC input voltage. Can be

Test AC HOT IN and NEUTRAL IN

between continuous

caused by weak AC source, or by

connections with AC voltmeter. If low or

repeatedly. AC

and flashing. Inverter

faulty input connection.

fluctuating, this is an external problem.

output voltage

LED turns on and off

 

 

rises or drops

with each cycle.

 

 

to unusual

 

 

 

AC IN LED switches

Inverter has been set to sell to

Unit will drive the generator voltage up to

levels with

every click.

between continuous

utility grid but has been

disconnection, then reconnect to the

 

and flashing. Inverter

connected to a generator.

generator and try again.

 

LED turns on and off

 

MATE system display only: Set ac transfer

 

with each cycle.

 

 

 

control menu to gen. This will keep it from

 

(Generator only)

 

 

 

selling.

 

 

 

 

 

 

MATE3 system display only: Set Input Type

 

 

 

to Gen in the AC Input and Current Limit

 

 

 

menu. This will keep it from selling.

 

 

 

 

34

900-0112-01-00 Rev B

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Outback Power Systems GFX1424E, GFX1312E, GFX1448E manual To Gen in the AC Input and Current Limit

GFX1448E, GFX1424E, GFX1312E specifications

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