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Troubleshooting Guide
Before calling service personnel, please check the following chart for a possible cause to the trouble you are experiencing.
Symptoms | Check the following items | |
|
| |
Power is not turned on | Be sure the power cord is plugged in. | |
Poor colour poor tint | Contrast, colour tint are not correctly adjusted | |
|
| |
Spots appear on the screen | Possible interferences of automobiles, motorcycle, | |
| trolley bus, neon lamps, etc. | |
Stripes appear on the screen | Possible interference of electronic interference | |
| from another TV set, a computer, an electronics | |
| game machine, a broadcast station, etc. | |
|
| |
Double images or "ghosts" | This may be caused by reflections from nearby | |
| mountains or buildings. | |
| Check the antenna direction. | |
Snowy picture | It is possible that the aerial | |
| comes off. | |
| Check the antenna direction. | |
The screen only displays | The set may be in child lock ON mode. Use LOCK | |
blue back. Buttons on the | button and password to unlock it. If you forget the | |
TV set can not act. | password, you can contact our company or the | |
dealer. | ||
| ||
Only some buttons have | The set may be in hotel lock ON mode. Set hotel | |
function while others can | ||
lock to OFF. If you forget the password, you can | ||
not act, and the volume is | ||
contact our company or the dealer. | ||
limited. | ||
| ||
|
| |
TV cabinet creaks | Even if the picture or the sound is normal, changes | |
in the room temperature sometimes make the TV | ||
| ||
| cabinet expand or contract, making a noise. This | |
| does not indicate a malfunction. | |
|
| |
Remote controller does | The batteries may be worn out. | |
not work | The batteries may be installed with their polarity | |
| reversed. | |
| When the set is switched on, do not shift or move | |
Unevenness in colour in | the set around. Sometimes it may develop an | |
unevenness in colour in some parts of the screen. | ||
some parts of the screen | This can be eliminated by switching off the set with | |
| the POWER switch and wait for 30 minutes before | |
| switching on again. |
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