Troubleshooting Guide

Before calling service personnel, please check the following chart for a possible cause to the trouble you are experiencing.

Symptoms

Check the following items

 

 

Power is not turned on

Be sure the power cord is plugged in.

Poor colour poor tint

Contrast, colour tint are not correctly adjusted

 

 

Spots appear on the screen

Possible interferences of automobiles, motorcycle,

 

trolley bus, neon lamps, etc.

Stripes appear on the screen

Possible interference of electronic interference

 

from another TV set, a computer, an electronics

 

game machine, a broadcast station, etc.

 

 

Double images or "ghosts"

This may be caused by reflections from nearby

 

mountains or buildings.

 

Check the antenna direction.

Snowy picture

It is possible that the aerial "lead-in" is damaged or

 

comes off.

 

Check the antenna direction.

The screen only displays

The set may be in child lock ON mode. Use LOCK

blue back. Buttons on the

button and password to unlock it. If you forget the

TV set can not act.

password, you can contact our company or the

dealer.

 

Only some buttons have

The set may be in hotel lock ON mode. Set hotel

function while others can

lock to OFF. If you forget the password, you can

not act, and the volume is

contact our company or the dealer.

limited.

 

 

 

TV cabinet creaks

Even if the picture or the sound is normal, changes

in the room temperature sometimes make the TV

 

 

cabinet expand or contract, making a noise. This

 

does not indicate a malfunction.

 

 

Remote controller does

The batteries may be worn out.

not work

The batteries may be installed with their polarity

 

reversed.

 

When the set is switched on, do not shift or move

Unevenness in colour in

the set around. Sometimes it may develop an

unevenness in colour in some parts of the screen.

some parts of the screen

This can be eliminated by switching off the set with

 

the POWER switch and wait for 30 minutes before

 

switching on again.

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Palsonic 6830TG owner manual Troubleshooting Guide, Symptoms Check the following items