FAQs
My MAX® 5410 power cable does not reach the wall outlet. Can I use an extension cord to make it reach?
Yes, but you must use only Panamax extension cords to keep your warranty valid. Ask for part
#GEC1410. (10 feet long) or
Can the MAX® 5410 be included in an
equipment rack?
The included
The provided coax or telephone jumper cables are not long enough to reach my equipment. Can I use other cables?
Yes, any length cable of the same type meets
the warranty requirements.
Outlet Bank 1 & 2 is not switching ON or
OFF with the MAX® 5410. How can I fix
this?
These outlets may be set as either switched or
The MAX® 5410 is ON but the Voltmeter
is not lit up. What is the problem?
Check the Meter Light Dimmer control to see if the lighting is turned ON or OFF. If the control knob is turned OFF, turn it ON and continue turning until you have reached the desired light level. If the control knob is turned ON and there is no light, turn the knob to maximum.
If you still have no light, call Panamax Customer Service for help.
There was a lightning strike in my
neighborhood and now my MAX® 5410
won’t turn on. What is wrong?
The Protect or Disconnect™ circuitry has done its job and protected your equipment from the lightning by sacrificing itself. Your MAX® 5410 will need to be repaired or replaced. Please refer to the preceding section on “Contacting Panamax” or the warranty documentation for more information.
What is the difference between a Surge
and Spike?
A spike is a
in Audio/Video equipment.
What is the difference between an
Overvoltage and Undervoltage?
An overvoltage happens when power rises to an unsafe level (over 150 volts) for a long period of time (2.5 seconds to several hours). Overvoltages are usually caused by car acci- dents involving power poles, construction wiring accidents, wind and ice storms. An undervoltage (brownout) happens when power drops to an unsafe level (under 80 volts) for a long period of time (2.5 seconds to several hours). Undervoltages are usually caused by failures in the electric utility system or by very heavy power demands during a hot day. Both overvoltages and undervoltages will damage Audio/Video equipment power supplies.
What Does EMI and RFI stand for?
RFI (Radio Frequency Interference) and EMI (Electromagnetic Interference) refer to high frequency signals emitted through the air and induced into AC power lines. Audio/Video equipment will pick up these signals and generate enough noise to degrade picture and sound quality.
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