For fax advantage assistance, call 1-800-435-7329.
Error Messages
Reports!
Communication message
COMMUNICATION ERROR
DOCUMENT JAMMED
ERROR-NOT YOUR UNIT
MEMORY FULL
NO DOCUMENT
OTHER FAX NOTRESPOND
PRESSED THE STOP KEY
THE COVER WASOPENED
OK
40–42
46–52
58, 65
68, 72
FF
43
44
54
59
70
A transmission or reception error occurred. Try
again or check with the other party.
An overseas transmission error occurred. Try using
the overseas mode (feature #23 on page 56).
The document is jammed. Remove the jammed
document (p. 70).
A transmission or reception error occurred
because of a problem with the other party’s fax
machine. Check with the other party.
The document was not received due to memory
being full.
The document was not fed into the unit properly.
Reinsert the document and try again.
The other party’s fax machine is busy or has run
out of recording paper. Try again.
The document was not fed properly. Reinsert the
document and try again.
The other party’s fax machine rings too many
times. Send a fax manually – dial the number,
confirm the fax tone, and press .
The other party’s machine is not a facsimile.
Check with the other party.
The number you dialed is not in service.
was pressed and fax communication was
canceled.
The covers were opened. Close them and try
again.
Fax communication was successful.
STOP
FAX START
Error
code Cause & Remedy
60
If your unit cannot send a fax, check the following.
– The number you dialed is correct.
– The other party’s machine is a facsimile.
If the problem remains, correct it by following the communication message printed on the
sending and journal reports (p. 37).