What to do when encountering problems in the basic shooting operations

If the trouble is not resolved by taking the action suggested below, refer to “Troubleshooting” (page 36 in the <Basics>).

When performing the operations using the wireless remote control

The unit does not move.

ppPress the [CAM1], [CAM2], [CAM3] or [CAM4] button to

select the unit which is to be operated.

If only one unit is being used, it is normally selected using the [CAM1] button.

ppIf the unit’s status display lamp is off or lights up orange, it means that the unit’s power is not on.

Refer to “How to turn the power on and off” (page 7), and turn on the power.

ppIf the unit’s status display lamp does not blink even when the wireless remote control is operated near the unit’s wireless remote control signal light-sensing area, it means that the wireless remote control’s batteries have run down.

Replace the batteries.

Multiple color bands (color bars) are displayed.

Press the [MODE] button to switch to the camera picture.

The menu screen is displayed.

Press the [MENU] button for 2 seconds to exit the menu.

The lens focus is not adjusted automatically.

Press the [A/FOCUS] button to switch to auto focusing.

The camera picture is too light or too dark.

1.Press the [A/IRIS] button to switch automatically to the lens iris adjustment.

2.Press the [AUTO] button of [GAIN] to switch automatically to the gain adjustment.

Something is wrong with the coloring of the camera pictures.

Refer to “Auto tracking white adjustment (ATW)” (page 24), and switch to “ATW”.

The camera menus are not displayed.

When color bar signals are output, the camera menus are not displayed with composite signals.

To operate the camera menus with composite signals, set the color bar display to OFF.

When performing the operations using the controller

The unit does not move.

ppSelect the unit to be operated by following the procedure below.

When the AW‑RP655 is connected:

Press the [1], [2], [3], [4] or [5] button of [CONTROL/

PREVIEW MONITOR OUT SEL].

When the AW‑RP555 is connected:

Press the [1], [2], [3], [4] or [5] button of [CONTROL].

When the AW‑RP50 is connected:

Refer to the Operating Instructions of the controller.

ppIf the [OPERATE] lamp on the controller is off, it means that the power of the controller is not on.

ppIf the unit’s status display lamp is off or lights up orange, it means that the unit’s power is not on.

Refer to “How to turn the power on and off” (page 7), and turn on the power.

Multiple color bands (color bars) are displayed.

Press the [MODE] button to switch to the camera picture.

The menu screen is displayed.

Press the [MENU] button to exit the menu.

The lens focus is not adjusted automatically.

Press the [EXT(AF)] button to switch to auto focusing.

The camera picture is too light or too dark.

1.Press the [IRIS] button several times to turn on its lamp, and switch the lens iris adjustment to auto.

2.Press the [GAIN] button several times to turn on its lamp, and switch the gain adjustment to auto.

Something is wrong with the coloring of the camera pictures.

Refer to “Auto tracking white adjustment (ATW)” (page 24), and switch to “ATW”.

The camera menus are not displayed.

When color bar signals are output, the camera menus are not displayed with composite signals.

To operate the camera menus with composite signals, set the color bar display to OFF.

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Panasonic AWHE50HN, AWHE50SN Unit does not move, Multiple color bands color bars are displayed, Menu screen is displayed
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AWHE50SN, AWHE50HN specifications

The Panasonic AW-HE50HN is a state-of-the-art PTZ (Pan-Tilt-Zoom) camera designed for professional video production and broadcasting. This versatile camera is favored for its compact design and advanced features, making it an excellent choice for a variety of applications such as live events, education, houses of worship, and corporate environments.

One of the primary highlights of the AW-HE50HN is its impressive imaging capabilities. Equipped with a 1/2.3-inch sensor, it delivers high-definition video quality up to 1080p with a remarkable dynamic range. The camera features a powerful 20x optical zoom lens that allows users to capture distant subjects with clarity while maintaining the quality of the image. This feature is particularly valuable in large venues where the camera might be located far from the action.

The AW-HE50HN also stands out for its superb low-light performance. With a minimum illumination requirement of just 1.6 lux in color mode and 0.3 lux in black and white mode, this camera excels in dimly lit environments, ensuring that every important moment is recorded in high detail.

Networking capabilities are another key aspect of the AW-HE50HN. It supports various streaming protocols, including RTSP and RTMP, allowing for seamless integration into existing networks. This feature makes it ideal for live streaming events directly to the web or for remote monitoring via IP networks. Additionally, the camera can be controlled remotely, offering great flexibility for operators managing multiple cameras during broadcasts.

In terms of usability, the AW-HE50HN is designed with real-time control in mind. It includes multiple control interfaces such as RS-232, RS-422, and LAN, giving operators the freedom to choose the best method for their setup. The camera’s robust built-in protocols ensure compatibility with a variety of third-party controllers, making it a versatile addition to any video production setup.

The AW-HE50HN also boasts a number of special features, including face detection technology and various image stabilization options, which help enhance production quality. Its compact and lightweight design allows for easy installation in any environment, whether it's mounted on a wall, placed on a tripod, or integrated into a more complex studio setup.

In conclusion, the Panasonic AW-HE50HN is a sophisticated and adaptable camera that combines advanced imaging technology with versatile connectivity and remote control options. Its ability to deliver high-quality video in diverse lighting conditions, along with its ease of integration into video production workflows, makes it a preferred choice for professionals in the field. Whether for broadcasting, live events, or corporate use, the AW-HE50HN stands out as a reliable and powerful solution.
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