Troubleshooting 47

6 Troubleshooting

General

Symptom

Cause & Solution

 

 

The Power does not

• Plug the power cord into the wall outlet securely.

turned on.

 

 

 

 

The unit does not start

• Insert a playable disc. (Check the disc type, color system, and

playback.

 

regional code.)

 

• Place the disc with the playback side down.

 

• Place the disc on the disc tray correctly inside the guide.

 

Clean the disc.

 

• Cancel the Rating function or change the rating level.

 

 

The angle cannot be

Multi-angles are not recorded on the BD/DVD Video being

changed.

 

played.

 

 

 

Cannot play movie,music

The files are not recorded in a format that the unit can play.

or photo files.

• The unit does not support the codec of the movie file.

 

 

 

The remote control does

• The remote control is not pointed at the remote sensor of

not work properly.

 

the unit.

 

• The remote control is too far from the unit.

 

• There is an obstacle in the path of the remote control and

 

 

the unit.

 

• The battery in the remote control is exhausted.

 

 

The unit is plugged in, but

You can reset the unit as follows.

the power will not turn on

• Unplug the power cord, wait at least five seconds, and then

or off.

 

plug it in again.

 

 

The unit is not operating

 

 

normally.

 

 

 

 

 

6

Troubleshooting

BD551-N.BUSALLP_0487.indd 47

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Panasonic BD611 owner manual General, Symptom Cause & Solution