Troubleshooting (Basic)/Error Code/Message

Troubleshooting Useful Information Getting Started

Appendix

Battery

The battery indicator is

The battery level is very low (the charge is approx. 9% or less).

lights red.

Connect the AC adaptor. You can use the computer when the indicator light is orange. If

 

you do not have an AC adaptor, save your data and power off your computer. After

 

replacing the battery pack with a fully charged one, turn your computer on again.

The battery indicator is

If blinking red:

 

 

 

 

 

 

 

 

 

blinking.

Quickly save your data and power off your computer. Remove the battery pack and dis-

 

connect the AC adaptor, then connect them again. If the problem persists, contact your

 

technical support office. The battery pack or charging circuit may be defective.

 

If blinking orange:

 

 

 

 

 

 

 

 

 

 

Battery cannot be recharged temporarily because the internal temperature of the bat-

 

 

tery pack is outside the acceptable temperature range for recharging. Your computer

 

 

can be used normally in this state. Once the range requirement is satisfied, charging

 

begins automatically.

 

 

 

 

 

 

 

 

 

 

Software applications and peripheral devices (USB devices, etc.) are consuming too

 

 

much power. Exit the software applications currently running. Once the range require-

 

 

ment is satisfied, charging begins automatically.

The battery indicator is

The battery is recharging.

 

 

 

 

 

 

 

 

 

flashing.

If [Battery Charging Indicator] in [Main] menu of the Setup Utility is set to [Flashing], the

 

indicator will alternately become lighter and darker.

Touch Pad/Touchscreen

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The cursor does not work.

When using the external mouse, connect it correctly.

 

Restart the computer by using the keyboard.

 

Press

 

 

and press

 

 

three times, and press

 

 

to select [Restart] and press

 

 

.

 

 

 

 

 

 

Enter

 

If the computer does not

respond to keyboard commands, read “No response” ( below).

Cannot input using the

Set [Touch Pad] to [Enable] in the [Main] menu of the Setup Utility.

touch pad.

The drivers for some mice may disable the touch pad. Check your mouse’s operating instructions.

Cannot input using the

When mouse drivers are installed (i.e. IntelliMouse), the touchscreen does not work.

touchscreen.

Reinstall the touchscreen driver.

 

 

 

 

 

 

 

 

 

Cannot input using the

Set [Touchscreen Mode] to [Auto] or [Tablet] in the [Main] menu of the Setup Utility.

touchscreen as the tablet

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

mode.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cannot point the correct posi-

Perform the touchscreen calibration (

page 13).

tion using the included stylus.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Reference Manual

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Reference Manual is not

Install Adobe Reader.

 

 

 

 

 

 

 

 

 

displayed.

<For localized OS model>

 

 

 

 

 

 

 

 

 

 

A Log on to Windows as an administrator.

 

B Click

 

(Start) and input “c:\util\reader\setup.exe” in [Start Search] then press

Enter

.

 

C Update Adobe Reader to its latest version.

 

 

If your computer is connected to the internet, start up Adobe Reader and click [Help] -

 

 

[Check for Updates].

 

 

 

 

 

 

 

 

 

 

<For MUI OS model>

 

 

 

 

 

 

 

 

 

 

(

page 13)

 

 

 

 

 

 

 

 

 

Others

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[System Restore] does not

The restoration program does not run after Windows Anytime Upgrade is executed.

appear by pressing F8.

For further information, access the following web site:

 

https://eww.pavc.panasonic.co.jp/pc/itn/support/vistainfo.html

No response.

Press

 

 

 

 

+

 

 

 

+

 

 

 

to open Task Manager and close the software application that

Ctrl

Shift

Esc

 

is not responding.

 

 

 

 

 

 

 

 

 

 

An input screen (e.g., password input screen at startup) may be hidden behind another

 

window. Press

Alt

+

Tab

to check.

 

 

 

 

 

 

 

 

 

 

Slide the power switch for four seconds or longer to shut down the computer, and then slide

 

the power switch to turn it on. If the application program does not work normally, uninstall and

 

reinstall the program. To uninstall, click

(Start) - [Control Panel] - [Uninstall a program].

Unable to input password

Some keyboards have unusable keys (e.g. the “

 

 

” key on French keyboards).

M

 

Use the other key when you press the key and the alarm sounds.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Panasonic CF-T7 appendix Troubleshooting Basic/Error Code/Message, Battery, Touch Pad/Touchscreen, Others

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