Chapter 8

Troubleshooting

This chapter provides information about troubleshooting your RangeMax NEXT Wireless Router WNR834B. After each problem description, instructions are provided to help you diagnose and solve the problem. As a first step, please review the Quick Tips.

Tip: NETGEAR provides helpful articles, documentation, and the latest software updates at http://kbserver.netgear.com/products/WNR834B.asp.

This chapter includes:

Troubleshooting Quick Tips

Troubleshooting Basic Functions

Troubleshooting the Web Configuration Interface

Troubleshooting the Internet Connection

Troubleshooting a Network Using a Ping Utility

Problems with Date and Time

Solving Wireless Connection Problems

Restoring the Default Configuration and Password

Troubleshooting Quick Tips

This section describes tips for troubleshooting some common problems:

Be sure to restart your network in this sequence.

1.Turn off and unplug the modem.

2.Turn off the wireless router and computers.

3.Plug in the modem and turn it on. Wait 2 minutes.

4.Turn on the wireless router and wait 1 minute.

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RadioLAN WNR834B Chapter Troubleshooting, Troubleshooting Quick Tips, Be sure to restart your network in this sequence