Symptom | Cause and Solution |
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You cannot poll another | ¥ The fax machine you are polling may be using a Poll Code. |
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machine. |
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The fax you receive has got | ¥ The machine sending you the fax may be faulty. |
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blank spaces on it. | ¥ A noisy phone line can cause line errors. |
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| ¥ Check your machine by making a copy. |
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| ¥ The cartridge may be running out of ink. |
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Spots on or lines missing | ¥ Check if your phone line is noisy. |
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from the fax you receive. | ¥ Check if the print head is clean by making a copy. |
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You are receiving poor- | ¥ The fax machine sending you a fax may have a dirty scan |
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quality copies. | glass. |
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| ¥ Check for a noisy phone line. |
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Are some of the words on the | ¥ The machine sending you the fax had a temporary |
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fax you receive stretched? | document jam. |
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| Troubleshooting |
There are lines on copies or | ¥ Check your scan glass for marks, and clean it. See page 3.12. |
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documents you send. |
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The machine dials a number, | ¥ The other fax machine may be turned off, out of paper, or |
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but fails to make a connection | cannot answer incoming calls. Speak with the other |
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with another fax machine. | machine operator and ask them to sort out the problem. |
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You cannot store a document | ¥ There may not be enough memory to hold the document |
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in memory. | you want to store. If the display shows a ÔMEMORY FULLÕ |
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| message, delete any documents you no longer need from |
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| the memory, then reload the document. |
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Blank areas appear at the | ¥ You may have chosen the wrong paper settings in the user |
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bottom of each page or on | options set up. See page 2.36 to choose the proper paper |
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other pages, with only a small | size. |
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strip of text printed at the top. |
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Troubleshooting 3.7
