Troubleshooting | Konica Minolta 2490MF instruction

Troubleshooting 10

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Konica Minolta 2490MF manual Troubleshooting

Contents

4556-9597-01A 1800798-001B Magicolor 2490MF Printer / Copier / Scanner User’s Guide Copyright Notice Thank YouTrademarks Software License Agreement Page Financial Instruments Legal Restrictions on CopyingLegal Documents General For EU member states only Contents Loading Media Checking the Machine Status and Settings Iii Making Basic Copies Changing the Scan Mode SettingsMaking Advanced Copies Making Basic Scans Registering Recipients 109 Error Messages Service Messages 191Replacing Consumables 117 Replacing the Toner Cartridge 118 121 Replacing the Drum Cartridge 193 Technical SpecificationsIntroduction Duplex Option Tray 2 Introduction Getting Acquainted with Your Machine Installation PrecautionsSpace Requirements Getting Acquainted with Your Machine Front View Part Names Inside Rear View Rear View with Options Front View with Options Printer Drivers Drivers and Documentation CD-ROMScanner Drivers Drivers Use/Benefit Utility Applications CD-ROMApplications Applications Use/Benefit „ RAM System Requirements Control Panel Configuration Menu About the Control Panel Control Panel Indicators and KeysAbout the Control Panel Name Function Quality key Name Function Display keyFax key Scan key Start-Color key Name Function ReduceTC Change key About the Control Panel Indication Description Display IndicationsMain Screen Displays messages such as when media is empty Print Screen Checking the Machine Status and Settings Checking the Machine Status and Settings Checking the Machine Status and Settings Demo Configuration Functions Available With the Function Key Functions Available With the Function KeyTray Select Duplex Configuration Menu Overview Configuration Menu OverviewConfiguration Menu Reduction RX RX Print RX Mode Footer Select Tray Configuration Menu Overview Configuration Menu Overview Machine Setting Menu Toner Empty InitialOn / Onfax / OFF Stop Paper Source Setup Menu Copy Setting Menu FAX Registration Menu TX Setting Menu Reporting Menu RX Setting MenuCOMM. Setting Menu User Setting Menu Direct Print Menu Network Setting Menu Mail Setting Menu Image for Scanner Setting MenuMAT Coding Configuration Menu Overview Media Handling Print Media SpecificationsPrint Media Plain Paper Recycled Paper TypesPrint Media Thick Stock Do not use thick stock that is EnvelopeUse envelopes that are Do not use envelopes that have Do not use label sheets that LabelsUse label sheets that are Postcard LetterheadCapacity Tray Thickness Do not use postcards that are TransparencyUse postcards that are Do not use transparencies that Glossy MediaUse transparencies that are Margins Guaranteed Imageable Printable AreaImageable Area-Envelopes Tray 1 Multipurpose Tray Loading MediaLoading Media Loading Plain Paper Loading Media Loading Media Loading Envelopes Other Media Loading Media Loading Media Loading Media If there is media in the output bin, remove it Loading Media Loading Media Up to 50 sheets can be loaded into the tray at one time Loading Media Tray 100% Loading Media About Duplex Printing About Duplex PrintingDouble-Sided About Duplex Printing Booklet Output Bin Output Bin Output Bin Media Storage Media Storage Original Media Original MediaDocuments that can be Placed on the Original Glass Documents that can be Loaded into the ADF Original Media Loading a Document to be Copied Loading a Document to be CopiedPlacing a Document on the Original Glass Loading a Document to be Copied Loading a Document into the ADF Using the Printer Driver Select the Device Options Setting tab Selecting Printer Driver Options/DefaultsSelecting Printer Driver Options/Defaults Click OK to exit from the Properties dialog box Displaying Printer Driver Settings Uninstalling the Printer DriverUninstalling the Printer Driver Windows XP/Server Common Buttons Printer Driver SettingsPrinter Driver Settings Basic Tab DefaultPrinter View Watermark View Overlay Tab Layout TabWatermark Tab Quality Tab Version Tab Device Options Setting Tab Using Direct Print Camera Direct Photo Printing Camera Direct Photo PrintingPrinting Directly from a Digital Camera Camera Direct Photo Printing Camera Direct Photo Printing Using the Copier Making Basic Copies Making Basic CopiesBasic Copy Operation Making Basic Copies Specifying the Copy QualitySpecifying the Zoom Ratio Specifying a Custom Zoom Ratio Selecting a Preset Zoom Ratio Selecting the Media Tray Selecting the Copy Density Making Advanced Copies Setting 2in1 CopyingMaking Advanced Copies Making Advanced Copies ID Card Copying Scanning of the document begins Duplex Double-Sided Copying From the ADF Setting Duplex Double-Sided Copying Duplex Double-Sided Copying From the Original Glass Setting Collated Copying Making Advanced Copies Using the Scanner Making Basic Scans Making Basic ScansScanning via USB Making Basic Scans Scanner Driver Settings Prescan Width/Height Basic Scan to Email Operation Scan to Email Using the ADF Basic Scan to Email Operation 100 Basic Scan to Email Operation 101 Scan to Email Using the Original Glass Press the Menu Select key. Scanning starts 102 Basic Scan to Email Operation 103 Specifying a Recipient Using a One-Touch Dial KeyDirectly Entering an Email Address 104 Specifying a Recipient 105 Using the Speed Dial FunctionUsing the List Function of the Phone Book 106 Using the Search Function of the Phone Book Changing the Scan Mode Settings 107 Changing the Scan Mode Settings Changing the Scanned Image Size Changing the Scanned Image Size108 About the E-mail Registration Function Registering RecipientsOne-Touch Dialing Registering Recipients 109 Registering Recipients 110Changing/Deleting One-Touch Dial Information Programming a Speed Dial Number Speed DialingRegistering Recipients 111 Changing/Deleting Speed Dial Information 112 Programming Group Dialing Group DialingRegistering Recipients 113 114 Changing/Deleting Group Dialing Information Registering Recipients 115 116 Replacing Consumables 118 Replacing the Toner Cartridge Replacing the Toner Cartridge Machine Toner Cartridge Type Part Number Replacing the Toner Cartridge 119 120 Replacing the Toner Cartridge Replacing the Toner Cartridge 121 To Replace a Toner Cartridge 122 Replacing the Toner Cartridge Replacing the Toner Cartridge 123 124 Replacing the Toner Cartridge Replacing the Toner Cartridge 125 126 Replacing the Toner Cartridge Replacing the Toner Cartridge 127 Replacing the Drum Cartridge Replacing the Drum Cartridge128 Replacing the Drum Cartridge 129 130 Replacing the Drum Cartridge 131 132 Maintenance Maintaining the Machine Maintaining the Machine134 Maintaining the Machine 135 136 Cleaning the MachineExterior Interior Cleaning the Machine 137Cleaning the Media Feed Roller and Laser Lens 138 Cleaning the Machine 139 140 Cleaning the Machine 141 142 Cleaning the Duplex Option Feed Rollers Cleaning the Machine 143 144 Cleaning the Media Feed Rollers for Tray Cleaning the Machine 145 146 Cleaning the Media Feed Rollers for the ADF Storing the Machine 147 Storing the Machine 148 Storing the Machine Troubleshooting 150 Introduction Introduction Preventing Media Misfeeds 151 Preventing Media MisfeedsMake sure that Avoid 152 Understanding the Media Path Clearing Media Misfeeds 153 Media Misfeed Messages and Clearing Procedures Clearing Media Misfeeds 154Clearing a Media Misfeed in the Machine Clearing Media Misfeeds 155 156 Clearing Media Misfeeds 157 158 Clearing Media Misfeeds 159 160 Clearing Media Misfeeds 161 162 Clearing Media Misfeeds 163 Clearing a Media Misfeed from the Duplex Option 164 Clearing a Media Misfeed from the ADF Clearing Media Misfeeds 165 166 Symptom Cause Solution Solving Problems with Media MisfeedsSolving Problems with Media Misfeeds 167 168 Solving Problems with Media Misfeeds Solving Problems with Media Misfeeds 169 Solving Other Problems Solving Other Problems170 Toner Camera Solving Other Problems 171 Toner Incor 172 Solving Other Problems 173 174 Solving Other Problems 175 176 Solving Problems with Printing Quality Solving Problems with Printing Quality 177 178 Solving Problems with Printing Quality Solving Problems with Printing Quality 179 180 Solving Problems with Printing Quality Toner LOW or X Toner Empty Solving Problems with Printing Quality 181 182 Solving Problems with Printing Quality Status Messages Status, Error, and Service MessagesStatus, Error, and Service Messages 183 184 Status, Error, and Service Messages Error Messages Status, Error, and Service Messages 185 186 Status, Error, and Service Messages No Duplex Paper Status, Error, and Service Messages 187Not Registerd Original DOC. JAM Open DOC. Feed Cover Output BIN Full 188 Status, Error, and Service Messages Status, Error, and Service Messages 189 Toner Life END 190 Status, Error, and Service MessagesChange X Toner Status, Error, and Service Messages 191 Service MessagesService Callxx This service message Means Do this 192 Status, Error, and Service Messages Installing 11 Accessories 194 Introduction Duplex Option 195 Installing the Duplex OptionDuplex Option Duplex Option 196 Duplex Option 197 198 Tray 199 Installing TrayTray 200 Tray Appendix 202 Technical SpecificationsTechnical Specifications Technical Specifications 203 204 Technical Specifications 205 Consumable Life Expectancy ChartService-Replaceable User-Replaceable Key Operation Entering Text206 Entering Text Entering Fax Numbers Entering Names Entering Text 207Entering Email Addresses Keypad Available characters 208 Entering Text Changing Input ModeInputting Example Entering Text 209 Correcting Text And Input Precautions 210 Our Concern for Environmental Protection What is an Energy Star product?Our Concern for Environmental Protection Basic tab Collate 93 Configuration menu Consumables 2in1 AccessoriesNumerics Index 211 212 Index Index 213 214 Index