Solving Other Problems

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Symptom

Cause

Solution

 

 

 

Machine

The power cord is not

Turn off the machine, confirm that the

power is not

correctly plugged into

power cord is correctly plugged into

on.

the outlet.

the outlet, and then turn on the

 

 

machine.

 

 

 

 

Something is wrong

Plug another electrical appliance into

 

with the outlet con-

the outlet and see whether it operates

 

nected to the

properly.

 

machine.

 

 

 

 

 

The power switch is

Turn the power switch off (O position),

 

not correctly turned

then turn it back to the on (I position).

 

on (I position).

 

 

 

 

 

The machine is con-

Use a power source with the specifica-

 

nected to an outlet

tions listed in appendix A, “Technical

 

with a voltage or fre-

Specifications.”

 

quency that does not

 

 

match the machine

 

 

specifications.

 

 

 

 

The control

One of the toner car-

Remove the toner cartridges and

panel dis-

tridges may be defec-

check for damage. If it is damaged,

plays

tive.

replace it.

TONER

 

 

You printed with

See specifications in Appendix A.

LOW much

heavy toner cover-

 

sooner than

age.

 

expected.

 

 

You can’t

The tray is empty.

Check that at least Tray 1 is loaded

print the

 

with media, in place, and secure.

machine sta-

 

 

There is a media mis-

Clear the media misfeed.

tus list.

feed.

 

 

 

 

 

 

When the

If a fax is received, it

To print a received fax, change the

paper type or

could not be printed

paper type to PLAIN PAPER and the

paper size

on paper of the cur-

paper size to A4, LEGAL, LETTER or

for Tray 1 is

rently specified type

OFICIO(Mexico only).

changed,

or size. However,

 

Warn Fax

copy and print opera-

 

appears.

tions can be per-

 

 

formed.

 

170

Solving Other Problems

Page 182
Image 182
Konica Minolta 2490MF manual Solving Other Problems, 170, Toner