Konica Minolta 2490MF manual Solving Problems with Printing Quality 177

Symptom	Cause	Solution
Image is too	Laser lens is dirty.	Clean the laser lens.
light; there is	The copy density is	Select a darker copy density.
low image	set too light.
density.
	The media is moist	Remove the moist media and replace
	from humidity.	with new, dry media.
	There is not much	Replace the toner cartridge.
	toner left in the car-
	tridge.
	One or more of the	Remove the toner cartridges and
	toner cartridges may	check for damage. If it is damaged,
	be defective.	replace it.
	Media type is set	When printing envelopes, labels, post-
	incorrectly.	cards, thick stock, glossy media, or
		transparencies, specify the appropriate
		media type in the printer driver.
Image is too	The copy density is	Select a lighter copy density.
dark.	set too dark.
	The document was	Position the document so that it is
	not pressed close	pressed close enough against the orig-
	enough against the	inal glass. For details on positioning
	original glass.	the document on the original glass,
		refer to “Placing a Document on the
		Original Glass” on page 69.
	One or more of the	Remove the toner cartridges and
	toner cartridges may	check for damage. If it is damaged,
	be defective.	replace it.
	The drum cartridge	Remove the drum cartridge and check
	may be defective.	for damage. If it is damaged, replace it.

Solving Problems with Printing Quality 177