Note: If your computer is preinstalled with the Windows 7 operating system, click Show hidden icons in the Windows notification area. The Access Connections icon is displayed. For more information about the icon, see the Help in Access Connections.

Check Network Name (SSID), and your encryption information. Use Access Connections to verify this case-sensitive information.

A wireless WAN problem

Message: Unauthorized WAN card is plugged in - Power off and remove the WAN card.

Action: The WAN card is not supported on this computer. Remove it.

Note: Some computer models do not have a wireless WAN.

Bluetooth problems

For Bluetooth problems, select your symptom from the following list:

“Sound does not come from the Bluetooth headphone” on page 103

“PIM items sent from the Windows 7 or the Windows Vista operating system cannot be received correctly” on page 103

Sound does not come from the Bluetooth headphone

Symptom: Sound does not come from the Bluetooth headset/headphone but comes from the local speaker even though the headset/headphone is connected using Headset profile or AV profile.

Action: Do the following:

1.Exit the application that uses the sound device (for example, Windows Media Player).

2.Open the Control Panel by clicking Start Control Panel.

3.Click Hardware and Sound Sound.

4.Select the Playback tab.

5.If you are using Headset profile, select Bluetooth Hands-free Audio and click the Set Default button. If you are using AV profile, select Stereo Audio and click the Set Default button.

6.Click OK to close the Sound window.

PIM items sent from the Windows 7 or the Windows Vista operating system cannot be received correctly

Symptom: Personal Information Manager (PIM) items sent from the Windows 7 or the Windows Vista operating system cannot be received correctly into the address book of any other Bluetooth-enabled device.

Action: The Windows 7 operating system and the Windows Vista operating system send PIM items in XML format, but most Bluetooth-enabled devices handle PIM items in vCard format. If another Bluetooth-enabled device can receive a file through Bluetooth, a PIM item sent from the Windows 7 operating system and the Windows Vista operating system might be saved as a file with the extension .contact.

Option problems

Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information.

Select your symptom from the following list:

“An option that was just installed does not work” on page 104

“An option that previously worked does not work now” on page 104

Chapter 10. Troubleshooting and diagnostics 103

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Lenovo 4496 Option problems, Wireless WAN problem, Bluetooth problems, Sound does not come from the Bluetooth headphone

4485, 4514, 4480, 4471, 4496 specifications

Lenovo's ThinkPad series has long been synonymous with durability, performance, and enterprise-grade features, and the models 4474, 4473, 4477, 4468, and 4466 are no exception. Each of these models brings distinct characteristics and technologies tailored to meet the diverse needs of users ranging from casual consumers to business professionals.

The Lenovo 4474 model excels in portability and performance. Featuring a lightweight chassis, it is designed to be carried easily for on-the-go professionals. It is equipped with Intel’s latest processors, ensuring quick response times and efficient multitasking capabilities. The display, often a Full HD resolution, enhances the multimedia experience, making it suitable for presentations and video playback.

The Lenovo 4473 model stands out with its robust security features. It comes with a fingerprint reader and an integrated Trusted Platform Module (TPM) to provide an added layer of security for sensitive information. This focus on security makes it an excellent choice for businesses that prioritize data protection and compliance with various regulations.

The 4477 model is recognized for its exceptional battery life. With energy-efficient components and optimized power management technologies, users can expect extended productivity without the need for frequent charging. This model is perfect for users who need to work remotely or in environments where power sources are not readily available.

For those seeking a balance between versatility and performance, the Lenovo 4468 model is an appealing choice. This model supports a wide range of connectivity options, including USB-C, HDMI, and Ethernet ports, catering to various peripheral needs. Additionally, it typically features an ergonomic keyboard and a responsive touchpad, enhancing the user experience for long typing sessions.

Lastly, the Lenovo 4466 brings innovation in terms of display technology. With options for touchscreens and high-resolution displays, this model caters to creative professionals who require precise color accuracy and vivid graphics. It offers a solid performance for design tasks, video editing, and even gaming, making it a versatile option for different scenarios.

In summary, Lenovo’s models 4474, 4473, 4477, 4468, and 4466 are tailored to address specific user needs, whether it be portability, security, battery life, connectivity, or display technology. These ThinkPad series laptops continue to exemplify Lenovo's commitment to quality and innovation in the computing space.