Printer problems

Symptom: The printer does not work.

Actions: Verify that:

1.The printer is turned on and is online.

2.Paper is loaded correctly.

3.The printer signal cable is securely connected to the correct parallel, serial, or USB connector on the computer.

Note: Non-IEEE-approved printer signal cables might cause unpredictable problems.

1.Any device drivers and other software that came with the printer are correctly installed.

2.You have assigned the printer port correctly in your operating system, application program, or BIOS settings. For more information about BIOS settings, see Chapter 7 “Using the Setup Utility program” on page 77.

If the problem persists, run the tests described in the documentation that comes with your printer. If you cannot correct the problem, have the computer serviced. See Chapter 11 “Getting information, help, and service” on page 111.

Serial port problems

Use this information to troubleshoot the serial port and devices attached to the serial port.

Symptom: Serial port cannot be accessed.

Actions:

•Make sure the serial cable is securely connected to the serial port on the computer and to the serial device. If the serial device has its own power cord, make sure it is attached to a properly grounded electrical outlet.

•If the serial device has its own On/Off switch, make sure it is in the On position.

•If the serial device has an Online switch, make sure it is in the Online position.

•If the serial device is a printer, make sure paper is loaded correctly.

•Verify that any software supplied with the serial device is correctly installed. Refer to the documentation for the serial-device option.

•Make sure that the serial-port adapter, if you added one, is properly installed and firmly seated.

If these actions do not correct the problem, run the diagnostic programs (see “Diagnostic programs” on page 109 for instructions). If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 111.

Software problems

Select your symptom from the following list:

•“When using a sort feature, dates do not sort in the correct order” on page 107

•“Software does not work as expected” on page 108

When using a sort feature, dates do not sort in the correct order

Symptom: When using a sort feature, dates do not sort in the correct order.

Action: Some software developed before the year 2000 used only the last two digits of a year to sort dates, always assuming the first two digits were 19. Consequently, these programs sort dates out of order.

Chapter 10. Troubleshooting and diagnostics 107

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Lenovo 4466, 4471, 7023, 7005, 4512, 4503, 4514, 4554, 4498, 4480, 4485 Printer problems, Serial port problems, Software problems
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4485, 4514, 4480, 4471, 4496 specifications

Lenovo's ThinkPad series has long been synonymous with durability, performance, and enterprise-grade features, and the models 4474, 4473, 4477, 4468, and 4466 are no exception. Each of these models brings distinct characteristics and technologies tailored to meet the diverse needs of users ranging from casual consumers to business professionals.

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