Konica Minolta 2490MF manual Solving Problems with Media Misfeeds, Symptom Cause Solution

Solving Problems with Media Misfeeds

" Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you’re using unsupported print media or original media.

Symptom	Cause	Solution
Several	The front edges of	Remove the media and even up the
sheets go	the media are not	front edges, then reload it.
through the	even.
machine
	The media is moist	Remove the moist media and replace it
together.
	from humidity.	with new, dry media.
	Too much static elec-	Do not fan transparencies.
	tricity is present.
Media mis-	Engine cover needs	Open and close the engine cover
feed mes-	to be opened and	again.
sage stays	closed again to reset
on.	the machine.
	Some media remains	Recheck the media path and make
	misfed in the	sure that you have removed all of the
	machine.	misfed media.
Duplex	Unsupported media	Use KONICA MINOLTA-approved
option mis-	(wrong size, thick-	media. See “Specifications” on page
feeds.	ness, type, etc.) is	38.
	being used.	Also, refer to printer. konicaminolta.
		com for a complete list of currently
		approved media.
		Plain paper, recycled paper can be
		autoduplexed if the duplex option is
		installed and the media type is set
		properly in the driver. See “Specifica-
		tions” on page 38.
		Make sure that you have not mixed
		media types in Tray 1.
		Do not duplex, envelopes, labels, letter
		head, postcards, thick stock, glossy
		media, or transparencies.
	Media is still being	Recheck the media path inside the
	misfed.	duplex option and make sure that you
		have removed all of the misfed media.

Solving Problems with Media Misfeeds 167