84VISIONEER PATRIOT 430 SCANNER USER’S GUIDE
The table below describes the error codes.
Error | Problem Description | Solution | |
Code | |||
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0 | The scanner is not | Make sure the USB cable is plugged in. If the USB cable is | |
| communicating with the | plugged into a hub, try plugging it directly into the back of | |
| computer. | the computer. Try a different USB port on the computer or | |
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| a different USB cable. | |
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4 or 5 The scanner lamp is either turned off or the lamp has not warmed up enough to initiate scanning.
In the OneTouch hardware properties, turn the scanner lamp on. See page 67 for instructions. If the lamp is already on, turn the lamp off then on again. If the problem persists and your scanner’s power is plugged into a surge protector or UPS battery backup, try plugging the scanner power directly into a wall outlet.
6 | The scanner is open. | Make sure the scanner is fully closed after performing |
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| maintenance on the scanner or removing a jammed page. |
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7 or 8 The paper input tray is not fully seated into the scanner casing.
Open the scanner and take off the input tray. Place the input tray back into the scanner and press it back until it snaps into place. See page 5 for instructions to install the tray.
9 | Paper jam | Open the ADF and remove the jammed page. See “Clearing |
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| Paper Jams” on page 76 for details. |
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All | An internal part in the |
Other | scanner may have |
Codes | malfunctioned. |
