Konica Minolta 2490MF manual Solving Problems with Printing Quality 179

Symptom	Cause	Solution
Irregular	The media is moist	Adjust the humidity in the media stor-
print or mot-	from humidity.	age area.
tled image		Remove the moist media and replace it
appears.
		with new, dry media.
	Unsupported media	Use KONICA MINOLTA-approved
	(wrong size, thick-	media. See “Specifications” on page
	ness, type, etc.) is	38.
	being used.	Also, refer to printer. konicaminolta.
		com for a complete list of currently
		approved media.
	One or more of the	Remove the toner cartridges and
	toner cartridges may	check for damage. If it is damaged,
	be defective.	replace it.
	The drum cartridge is	Remove the drum cartridge and check
	defective.	for damage. If it is damaged, replace it.
	The fuser separator	Return the fuse separator levers to the
	levers are adjusted	plain paper setting.
	for envelope printing.
There is	The media is moist	Remove the moist media and replace it
insufficient	from humidity.	with new, dry media.
fusing or the
	Unsupported media	Use KONICA MINOLTA-approved
image	(wrong size, thick-	media. See “Specifications” on page
comes off
	ness, type, etc.) is	38.
when
	being used.	Also, refer to printer. konicaminolta.
rubbed.
		com for a complete list of currently
		approved media.
	Media type is set	When printing envelopes, labels, post-
	incorrectly.	cards, thick stock, or transparencies,
		specify the appropriate media type in
		the printer driver.
	The fuser separator	Return the fuse separator levers to the
	levers are adjusted	plain paper setting.
	for envelope printing.

Solving Problems with Printing Quality 179