Symptom

Cause

Solution

 

 

 

Line art does

The line art setting for

In the printer driver, go to Quality tab

not print in

2400 x 600 dpi

and choose Off in the Color Matching.

color.

requires Color Match-

 

Lower the resolution to 1200 x 600 or

 

ing to be turned off.

600 x 600 dpi.

 

 

 

 

 

The color

The drum cartridge

Remove the drum cartridge and check

has a poor

may be defective.

for damage. If it is damaged, replace it.

reproduction

 

 

or has poor

 

 

color density.

 

 

 

 

 

If the problem is not resolved, even after all of the above have been per- formed, contact Technical Support with the error information.

For contact information, refer to the Need Assistance sheet.

182

Solving Problems with Printing Quality

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Image 194
Konica Minolta 2490MF manual Solving Problems with Printing Quality