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| Symptoms | Possible solutions |
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| Check that the |
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| The | Power switch is in the On position (the Power LED should be lit). Check the | |
| condition of the mains cable. Check that the | ||
| is not detected by the software. | the Pro Tools® HD cards via suitable DigiLink cables and check the condition of | |
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| these cables. | |
| There is no sound or there is | Check that the |
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| noise. The Lock LED flashes. | FrameClock signal compatible with the Sample Rate selected in Pro Tools®. | |
| The | Check the MADI connections and the condition of the MADI cables. In particular, |
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| make sure that the MADI inputs of the | ||
| is recognized by the Pro Tools | MADI outputs and vice versa of the other device(s). Please note that MADI cables | |
| software and the Lock LED is lit. | are sometimes marked “A” at one end and “B” at the other end, which can be | |
| However, there is no sound. | confusing and sometimes results in two MADI inputs or two MADI outputs being | |
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| interconnected by mistake. | |
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| This may be caused by a MADI mode mismatch between the |
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| and the device connected to its MADI ports (e.g. a unit from the SSL | |
| Bad audio. | MADI series). The MADI format allows either 56/28/14 or 64/32/16 input/output | |
| channels, depending on the selected Sample Rate. Devices connected via MADI | ||
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| must use the same MADI mode! Varispeed operation is not currently supported | |
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| – changing the seeings of the other device is necessary. (For an SSL | |
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| MADI interface, please refer to the corresponding manual.) |
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