Konica Minolta 2490MF manual Solving Other Problems 175

Symptom	Cause	Solution
The	The PageScope Web	The PageScope Web Connection
web-based	Connection Adminis-	Administrator password has a 6-char-
utility cannot	trator's password is	acter minimum and a 16-character
be accessed.	incorrect.	maximum. For details of the Page-
		Scope Web Connection administrator
		password, refer to the magicolor
		2490MF Reference Guide.
Media is	The media is moist	Remove the moist media and replace it
wrinkled.	from humidity or hav-	with new, dry media.
	ing water spilled on it.
	The media feed roller	Check them for damage. If necessary,
	or fuser unit is defec-	contact Technical Support with the
	tive.	error information.
	Unsupported media	Use KONICA MINOLTA-approved
	(wrong size, thick-	media. See “Specifications” on page
	ness, type, etc.) is	38.
	being used.	Also, refer to printer. konicaminolta.
		com for a complete list of currently
		approved media.
	Envelopes are being	Before printing envelopes, place the
	printed with the fuser	fuser separator levers in the envelope
	separator levers in	position.
	the plain paper posi-
	tion.

Solving Other Problems 175