Konica Minolta 2490MF manual Solving Problems with Media Misfeeds 169

Symptom	Cause	Solution
Media is mis-	Envelopes are facing	Load the envelopes in Tray 1 with the
feeding.	the wrong way in Tray	flaps facing down.
	1.
		If the flaps are on the long edge, load
		the envelopes with the flap toward the
		left of the machine with the flaps facing
		down.
	Transparencies have	Remove the transparencies and load
	collected static elec-	them in Tray 1 one sheet at a time. Do
	tricity in the tray.	not fan transparencies before loading
		them.
	Unsupported media	Use KONICA MINOLTA-approved
	(wrong size, thick-	media.
	ness, type, etc.) is	See “Specifications” on page 38.
	being used.
		Also, refer to printer. konicaminolta.
		com for a complete list of currently
		approved media.
	The media feed roller	Clean the media feed roller.
	is dirty.	For more details, refer to “Interior” on
		page 137.

Solving Problems with Media Misfeeds 169