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Samsung SF-3100 Print Quality Problems, Paper Feeding Problems, Care and Maintenance, Solution

Models: SF-3100

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Print Quality Problems

		Care and Maintenance
Print Quality Problems

	Problem	Solution


	Light or blurred characters.	Check ‘Ink Level View’ as described on page 7-10. If the printer
		cartridge has completely run out, ‘INK LOW’ is displayed.
		Install a new print cartridge, see “Replacing the Print Cartridge”
		on page 7-4. Make sure the Print Cartridge is installed correctly.
		Clean the print cartridge, see “Cleaning the Printhead” on page
		7-9.

	Smudged or dark characters.	Make sure the paper is straight and unwrinkled. Let ink dry
		before handling the paper. Clean the Print Cartridge. (See
		“Cleaning the Printhead” on page 7-9.)

	Characters with white lines.	If ‘INK LOW’ is displayed, install a new print cartridge. See
		“Replacing the Print Cartridge” on page 7-4. Remove and
		reinstall the Print Cartridge. Clean the Print Cartridge.( See
		“Cleaning the Printhead” on page 7-9. )

	Improperly formed or misaligned	Clean the Print Cartridge. See “Cleaning the Printhead” on page
	characters.	7-9.

	Abnormal black horizontal lines	Clean the Carrier Deﬂector inside the printer. See “Cleaning the
		Cartridge Carrier Contacts and Deﬂector” on page 7-8.

Paper Feeding Problems


	Problem	Solution			Chapter


	Paper is jammed during printing.	Clear paper jam and press Start/Enter.
	Paper is jammed during printing.	Clear paper jam and press Start/Enter.

	Paper sticks together.	You can load up to 100 sheets in the ASF(Automatic Sheet
		Feeder). Check if you overloaded. Humid conditions may
		cause some paper to stick together.			7

	Paper fails to feed.	Remove any obstructions inside the printer.
	Paper fails to feed.	Remove any obstructions inside the printer.

	Multiple sheets of paper feed.	When loading paper, do not force the paper down into the
		printer. If multiple sheets have caused a paper jam, clear the
		paper jam and press Start/Enter. (See “Paper Jams During
		Printing” on page 7-17.)

	Paper skews or buckles in the automatic	ASF can hold up to 100 sheets. Make sure the paper guide do
	sheet feeder.	not cause the paper to bow in the bin. When loading paper, do
		not force it down into the printer.

7-15

Image 87

Samsung SF-3100 manual Print Quality Problems, Paper Feeding Problems, Care and Maintenance, Solution

Contents

Please read this guide before you use this equipment SF-3100/SF-3100TInkJet Facsimile User GuideP/N JB68-00228A Rev If you have access to this online service, you can downloadthe User’s Guide and drivers from Samsung Electronics ELECTRONICSImportant Precautions and Safety Information In Case of Interference Fax Branding You should also know that Telephone Company InformationFCC IDENTIFICATION NUMBER RINGER EQUIVALENCE NUMBERPage Chapter 3. The Fax Machine Table of ContentsChapter 1. Setup Chapter 2. Automatic DiallingTable of Contents Chapter 6. Special FeaturesChapter 4. The Answering Machine Chapter 5. Advanced FaxChapter 7. Care and Maintenance Chapter 8. AppendixTable of Contents 1SETUP SetupChapter List of Features Features for both SF-3100 and SF-3100T Features for SF-3100T onlySetup Familiarizing Yourself with Your New Machine Front ViewRear View SetupPlay ResolutionCONTROL PANEL EraseReceive Mode/Contrast SetupScroll/Volume and ❿ Number keypadThere are two levels of setup SetupFAX Number/Name Your Number and Name Setting FAX Number Name1 Press Setup 5 Press Start/Enter when ﬁnished1 Press the appropriate button for the letter you want How to Enter LettersKeypad Character Assignments The letter appears in the displayChapter Setup1 Press Setup 2 Press or ❿ to choose ‘TIME/DATE SETUP’ and press Start/EnterSetup Recording TAM1 Message SF-3100T only2 AUTOMATIC DIALLING Automatic DiallingChapter 2 Enter the number you want to store up to 46 digits One-Touch DiallingStoring a Number for One-Touch Dial- ling 1 Press and hold a One-Touch button for about two secondsAutomatic Dialling Dialling a One-Touch Number1 Press the desired One-Touch button. 1 through ChapterAutomatic Dialling Speed DiallingStoring a Number for Speed Dialling 2 Enter the two-digit location number 01 through2 Enter a two-digit speed dial location number Dialling a Speed Number6 Press Start/Enter 1 Press Speed3 Press a One-Touch button you want to use for Group Dial GroupDialling for Multi- Address Transmissi on Storing Speed Dial Numbers for Group DiallingChapter Using Group Dialling Multi-Address transmission7 Press Stop when you have entered all the desired destinations 9 Press Start/EnterAutomatic Dialling 3 THE FAX MACHINE The Fax MachineChapter The Fax Machine Sending a FaxLoading Document Turn the page face downSetting Docu- ment Resolution and Contrast ChapterThe Fax Machine 4 Replace the handset 3 Press Start/Enter when you hear the fax toneSending a Fax Manually after Talking 1 Pick up the handsetSending a Fax Automatically Automatic Redial ChapterThe Fax Machine The Fax Machine Receiving a FaxReception Modes If the machine does not pick up a fax signal, it willChapter Receiving in FAX Mode Receiving in TEL Mode1 Pick up the handset and answer it when the telephone rings 3 Hang up the handsetThe Fax Machine Receiving in AUTO Mode Receiving in TAM Mode SF-3100Receiving in TAM Mode SF-3100T ChapterThe Fax Machine Receiving via an Extension Tele- phone Cancelling Reception 1 Answer the call on the extension phoneThe Fax Machine Making a Voice Request 2 Pick up the handset and answer it when the phone ringsVoice Request Answering a Voice RequestThe Fax Machine 4 THE ANSWERING MACHINE The Answering MachineChapter The Answering Machine Recordng TAM Message SF-3100T onlyChecking Your TAM Greeting Message 1 Press OGMMonitoring an Incoming Call ChapterThe Answering Machine Press Erase Erasing Old Messages You’ve HeardTo Erase All Recorded Messages To Erase a Selected Message1 Simply press Play Playing Back MessagesPlaying Back Newly Received Caller Messages Playing Back All MessagesThe Answering Machine Skipping Backward or ForwardTo skip backward To skip forwardThe Answering Machine Message PagingMessage Paging operates as follows ChapterThe Answering Machine Using the Answering Machine from a Remote PhoneAccessing the Machine 1 Place a call to your fax machine from a Touch- Tone phoneThe Answering Machine Using Remote CommandsCode OperationThe Answering Machine 5 ADVANCED FAX Advanced FaxChapter Enter the fax number Turn the document face down and feed it into the machinePress Advanced FAX and select ‘BROADCASTING’ by pressing or ❿ Press Start/EnterIf not, skip this step ChapterAdvanced Fax Enter the name if you want to name the transmission3 Press Start/Enter Delayed FAX2 Press Advanced FAX and select ‘DELAYED FAX’ by pressing or ❿ 1 Turn the document face down and feed it intoEnter the time in 24-hour format ChapterAdvanced Fax Advanced Fax Setting Send PollingPolling Press Advanced FAX and select ‘SEND POLLING’ by pressing or ❿Advanced Fax Setting Receive Polling2 Press Advanced FAX when you hear a fax tone from the remote machine ChapterAdvanced Fax To Cancel the Scheduled Job1 Press Advanced FAX and select ‘CANCEL SCHEDULE’ by pressing or ❿ 2 Press Start/Enter6 SPECIAL FEATURES Special FeaturesChapter 1 Press Redial/Pause REDIAL/ PAUSETo Redial the Last Number Called To Redial the Number in Memory2 Enter the phone number to transfer it to someone else Using Recall3 Hang up the handset when the person answers To Insert a Pause1 Lift the handset and place a call to the service Chain DiallingSpecial Features Phonebook User ReportsHelp Sent Journal and Received JournalMulti-Communication Power Fail ReportTo Print a report Voice Status SF-3100T onlySpecial Features Setting SYSTEM/TAMSF-3100T only Options1 Press Setup 2 Select ‘SYSTEM SETUP’ or ‘TAM SETUP’ SF User OptionsSpecial Features System Setup OptionsOption SuboptionError Special FeaturesDRPD MODE ECM MODECALLER ID Special FeaturesOption SuboptionSpecial Features TAM Options SF-3100T onlyOPTIONS STATUSYou can selectively operate alarm and key volume VolumeSetup Special Features1 Press Setup Clearing Memory4 Select what you want to delete by pressing or ❿ Special FeaturesSpecial Features Chapter 7 CARE AND MAINTENANCE1 Open the Control Panel Cleaning the Document ScannerCare and Maintenance Clean the ADF Rubber piece at the back of the Control Panel, tooCarefully wipe the Scanning Glass with a soft, dry cloth Care and MaintenanceChapter 1 Press Setup Replacing the Print CartridgeOpen the Control Panel and Cartridge Compartment cover Care and Maintenance7 Replace the Cartridge Compartment Cover and Control Panel Care and MaintenanceChapter Press Setup Cleaning the CartridgeWiping the Print Nozzles and Contacts Care and MaintenanceChapter Re-install the Cartridge and close the Cover and Panel4 Gently blot and wipe the contacts and nozzles dry Care and Maintenance1 Remove the Print Cartridge Cleaning the Car- tridge Carrier Contacts and DeﬂectorClean the Cartridge Carrier contacts and Plug in the power cord and your fax machine will initialize4 Examine the test pattern Cleaning the Printhead1 Press Setup and ﬁnd ‘MAINTENANCE’ by pressing or ❿ 2 Press Start/Enter and scroll to ‘CLEAN HEAD’ by pressing or ❿Care and Maintenance Press Setup and ﬁnd ‘MAINTENANCE’ by pressing or ❿Ink Level View Press Start/Enter and scroll to ‘INK LEVEL VIEW’ by pressing or ❿4 Press Start/Enter Adjust Shading2 Press Setup and ﬁnd ‘MAINTENANCE’ by pressing or ❿ 3 Press Start/Enter and scroll to ‘ADJUST SHADING’ by pressing or ❿Care and Maintenance Print Cartridge MaintenanceCare and Maintenance LCD Error MessagesDisplay MeaningSolution Fixing ProblemsFax Problems ProblemProblem Print Quality ProblemsPaper Feeding Problems Care and MaintenanceClose the Control Panel ﬁrmly until it clicks into place Clearing JamsDocument Jams During Transmission Open the Control Panel Carefully remove the jammed documentIf the paper is jammed in the Paper Feed Area 3 Press Start/Enter when ﬁnishedPaper Jams Dur- ing Printing If the paper is jammed in the Received Paper Output AreaCare and Maintenance Chapter 8APPENDIXAppendix Speciﬁcationsin inches Paper WeightPaper Type and Sizes for the ASF1 Paper sizeAppendix Acceptable Documents for ADF1Single Sheet 2 or More SheetsA Sample of ITU 4% Chart reduced to 60.5% ChapterAppendix Please read this guide before you use this equipment Installation GuideSF-3100/SF-3100T InkJet FacsimileP/N JB68-00227A Rev ELECTRONICSImportant Precautions and Safety Information Page Common Parts InstallationInstallation Make Sure Everything Is in the BoxDocument Exit Tray Familiarizing Yourself with Your New MachineFront View d c bRear View InstallationInstallation Installation Connection DiagramConnections Choosing a LocationInstallation HandSetDocument Tray InstallationDocument Exit Tray Telephone LineInstallation Installation AC Power CordExtension Phone Optional, SF-3100 only InstallationInstallation Backup Battery SF-3100T only2 Connect the new battery to the clips 3 Insert and place the battery in the battery compartmentInstallation Loading Paper1 Pull the Paper Support on the ASF all the way up 2 Before loading papers, push down the blue Paper LeverInstallation Installing Print CartridgePress Start/Enter Remove the new print cartridge from its packaging6 Insert the print cartridge in the carrier InstallationInstallation Press Making a CopyThe display shows ‘NUMBER OF COPIES’ 1 Turn the page face down and insert it into the document feeder