Problems and troubleshooting
Use the following check list for troubleshooting when you have problems with your unit. Consult your local dealer or service outlet if problems persist.
Be sure all connections are properly made when using with other units.
| SYMPTOMS | CAUSE | POSSIBLE SOLUTIONS | PAGE |
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| POWER |
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| No power. | The AC power cord is not connected. | Connect the AC power cord to the AC | 5 |
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| outlet. | ||
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| Although the power is on, the | Cassette or disc is not inserted. | Insert a video cassette or disc. | 31, 45 |
| unit does not operate. | The TIMER REC buttons are depressed. | Press the TIMER REC buttons. | 38 |
| TV BROADCAST RECEPTION |
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| TV station experiencing problems. | Try another channel. | 19 |
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| Picture control is not adjusted. | Check picture control adjustments. | 29 |
| Poor or no picture. | Possible local interference. | Check for source of reception distur- | 61 |
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| bance. |
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| Antenna (CATV) connector is not connected | Check CATV connection or VHF/UHF | 11, 12 |
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| or possible local interference. | antenna, reposition or rotate antenna. | |
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| TV station experiencing problems. | Try another channel. | 19 |
| Poor or no color. | Picture control is not adjusted. | Check picture control adjustments. | 29 |
| Possible local interference. | Check for source of reception disturbance. | 61 | |
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| Antenna (CATV) connector is not connected | Check CATV connection or VHF/UHF | 11, 12 |
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| or possible local interference. | antenna, reposition or rotate antenna. | |
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| TV station experiencing problems. | Try another channel. | 19 |
| Picture wobbles or drifts. | Antenna (CATV) connector is not connected | Check CATV connection or VHF/UHF | 11, 12 |
| or possible local interference. | antenna, reposition or rotate antenna. | ||
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| Cable TV channel is scrambled. | Try another channel. | 19 |
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| CATV connector is not connected. | Check all CATV connections. | 12 |
| No CATV reception. | TV/CATV Mode menu option is set to the | Set the TV/CATV Menu option to the | 22 |
| TV mode. | CATV mode. | ||
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| Cable TV service interrupted. | Contact your Cable TV company. | 12 |
| No reception above | TV/CATV Mode menu option is not set to | Make sure TV/CATV menu option is in | 22 |
| the appropriate mode. | the appropriate mode. | ||
| channel 13. |
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| UHF antenna is not connected. | Check UHF antenna. | 11 | |
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| TV station experiencing problems. | Try another channel. | 19 |
| Poor or no sound. | Antenna (CATV) connector is not connected | Check CATV connection or VHF/UHF | 11, 12 |
| or possible local interference. | antenna, reposition or rotate antenna. | ||
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| Possible local interference. | Check for source of reception disturbance. | 61 |
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| The MUTE button is depressed. | Check the MUTE button has not been | 20 |
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| pressed. | |
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| TV shuts off. | TV station stopped broadcasting. | Tune new channel. | 19 |
| Sleep timer is set. | Set Sleep Timer to "0". | 20 | |
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| TV station experiencing problems or program | Try another channel. | 19 |
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| tuned is not closed captions. |
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| Closed caption is not | TV signal is weak. | Check CATV connection of VHF/UHF | 11, 12 |
| activated. |
| antenna, reposition or rotate antenna. | |
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| The CLOSED CAPTION button is not | Press the CLOSED CAPTION button to | 21 |
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| depressed. | turn on the closed caption. | |
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| VCR |
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| TV recording does not work. | The video cassette's erase prevention tab | Place a piece of adhesive tape over the | 31 |
| is broken off. | hole. | ||
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| Timer recording does not | The time is not set correctly. | Reset the present time. | 16~18 |
| The recording start/end time is not set | Reset the start/end time. |
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| work. | 38 | ||
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| Tape is old or worn. | Replace the tape. | – |
| Noise bars appear on the | Tracking adjustment is beyond range of | Adjust tracking manually using the | 33 |
| screen. | automatic tracking circuit. | TRACKING +/– buttons on the remote control. | |
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| Video heads are dirty. | Clean the video heads. | 60 |
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