Problems and troubleshooting (continued) / Video head cleaning
| SYMPTOMS | CAUSE | POSSIBLE SOLUTIONS | PAGE |
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| DVD |
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| The disc is dirty. | Eject the disc and clean it. | 43 |
| The playback picture has | It is in fast forward or fast reverse | Some times a small amount of picture |
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| occasional distortion. | playback. | distortion may appear. This is not a | – |
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| malfunction. |
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| No disc is inserted. | Insert a disc. | 45 |
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| An unplayable disc is inserted. | Insert a playable disc (Check the disc | 43 |
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| type and Region Number). This is a | |
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| Region 1 player. |
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| The unit does not start |
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| The disc is placed upside down. | Place the disc with the playback side | 45 | |
| playback. |
| down. |
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| The disc is not placed within the guide. | Place the disc correctly inside the | 45 |
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| guide on the disc tray. |
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| The disc is dirty. | Clean the disc. | 43 |
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| The parental lock function is set. | Cancel the parental lock function or | 55, 56 |
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| change the parental lock level. | |
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| Playback does not follow the | It is in the mode of repeat playback, | These operations may prevent | – |
| course of the disc’s program | memory playback, etc. | proper progression of the contents. |
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| appears on the screen. | The function is prohibited with the unit or | – | – |
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| the disc. |
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REMOTE CONTROL
Remote control does not operate.
The remote control is not aimed at the | Aim the remote control at the remote | 10 |
sensor. | sensor. |
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Distance is too far or too much light in the | Operate within 5 m or reduce the light | 10 |
room. | of the room. |
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There is an obstacle in the path of the | Clear the path of the beam. | 10 |
beam. |
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The batteries are weak. | Replace the batteries. | 10 |
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The batteries are not inserted correctly. | Insert correctly. | 10 |
Video head cleaning
Video head clogging
The video heads are the means by which the unit reads the picture from the tape during playback. In the unlikely event that the heads become dirty enough to be clogged, no picture will be played back. This can easily be determined if, during playback of a known good tape, there is good sound, but no picture (picture is extremely snowy). If this is the case, have the unit checked by qualified service personnel.
NOTES: • DO NOT ATTEMPT TO CLEAN THE VIDEO HEADS OR SERVICE THE UNIT BY REMOVING THE REAR COVER.
•Video heads may eventually wear out and should be replaced when they fail to produce clear pictures.
•To help prevent video head clogging, use only good quality VHS tapes. Discard worn out tapes.
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