Chapter
6 Troubleshooting
If you need help
If you need assistance, contact your local Tektronix dealer or sales representative or any of these listed resources:
Type of service | How to access | Details |
Customer Support Hotline | Monday through Friday | |
| US & Canada | 6:00 am to 5:00 pm PST |
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Printer service | Monday through Friday | |
| US & Canada | 6:00 am to 5:00 pm PST |
| Outside US & Canada: |
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| contact local Tektronix dealer or office |
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The Tektronix Bulletin Board Service (BBS) | (503) | 24 hours/day, 7 days/week |
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Online services |
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Technical support: | support@ColorPrinters.tek.com |
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World Wide Web | http://www.tek.com/Color_Printers/ |
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Anonymous ftp server | ftp.tek.com/Color_Printers |
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America Online | keyword Tektronix |
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CompuServe | go Tektronix |
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HAL automated fax system | (503) | 24 hours/day, 7 days/week |
| direct outside US, Canada |
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| 24 hours/day, 7 days/week | |
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EuroHAL | Refer to “Using the automated fax | 24 hours/day, 7 days/week |
| systems” on page |
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User Manual |
