28Phaser 300X Color Printer | Tektronix specification

6Troubleshooting

The startup page prints although you disabled it. The printer’s power-up self-test can detect problems that do not necessarily make the printer completely inoperable. Examples of these non-fatalerrors include faulty printer ports and some memory failures.

If the printer detects a non-fatal error at power-up, the startup page prints, even if you have disabled it.

6-28Phaser 300X Color Printer

Image 137

Tektronix user manual 28Phaser 300X Color Printer

Contents

Phaser 300X Color Printer Page Terms on product Caution Users safety summaryTerms in manual Caution Phaser 300X Warranty Contents Vi Phaser 300X Color Printer Vii Caring for Your Printer Troubleshooting Supplies and Accessories Technical Notes Front and Rear PanelsExpanding Your Printing System Regulatory Information Index Chapter FeatureCapabilitiesIntroduction Introduction Introduction Introduction At a glance Getting Set Up Agreement Checking the inventory Removing the shipping block Setting up the printer Loading paper Installing the output tray Setting the media switch Printer ports Connecting the printer LocalTalk connection Connecting the printer to a single computer using LocalTalk Ethernet connection Parallel connection High-density parallel connector Serial connection Pin serial connector Turning on the printer 14Phaser 300X Color Printer Selecting a language for the front panel Making a test print Installing software on your computer Parallel port setup Setting up PC ports DOS Mode COM19600,N,8,1,P Serial port setup Printing from a PC PrintingWhich platform? Using the printer’s rear panel switches Using Windows printer driversPrint features quick reference Windows printer drivers Feature Windows Color Control Strip Finepoint Sharpening Set the Timeout settings Using the Microsoft PostScript driver with Windows Printing Using the AdobePS 4 driver with Windows Printing Using the Adobe PostScript driver for Windows Printing Printing from DOS Using the Windows NT PostScript driver Printing from a Macintosh Using Macintosh printer drivers Description GX driver Print-quality modes Print features quick reference Macintosh printer driversFeature Phaser 300X driver Adobe PSPrinter driver Finpoint Sharpening Using the Adobe PSPrinter Driver Using the Phaser 300X driver Printing with a desktop printer Using the Phaser 300X GX driver Overview Printing from a workstation Workstation Operating System Unix workstations For more information VMS workstations General hints and tips Printing from speciﬁc applicationsWindows applications Pantone Other applications Macintosh applicationsQuarkXPress Adobe Photoshop Print modes Selecting print featuresPrint-quality modes Finepoint Sharpening Color correction Using a printer driver or a utility ﬁle Color Control Strip feature Grade and ﬁnish All about media Paper size and input method Input method Size Dimensions Thickness Per sheetSize Guidelines for paper grade, weight, and thickness Weight and thickness Grain Mm 0.2 ~6.3 mm 0.25 Margins and image areaMm 0.2 Image area for color prints Image area for Tabloid ExtraPrint Area Paper size Print area Image orientation Media handling Using the paper trays Loading three-holed paper Loading letterhead Inserting the paper Using manual feed Manual feed examples paper, envelopes Making transparencies Resident typefaces PostScript Fonts Downloading Macintosh and TrueType fonts Resident typefaces PCL5 Installing Macintosh screen fonts Port Language Default printer port settingsPrinter languages PostScript, HP-GL, PCL5 Switching printer languages Printing PostScript Printing with PCL5Printing with HP-GL Changing the HP-GL default settings Overview Caring for Your Printer Adding ink 8873-15 Changing the fuser wiper Emptying the waste bin Emptying the waste bin when front panel message displays Emptying the waste bin before moving the printer New printer cleaning supplies Cleaning the printer Reorder cleaning kit supplies Using isopropyl alcohol Cleaning the paper-pick rollers Cleaning the feed rollers Press the Clean Print Head button to reach this message Cleaning the paper tension blade, paper clamp, and drum Press the button inside the printer to open the rear cover 30849-25 30849-26 30849-27 30849-28 Utilities Exit Next Cleaning the head wiper Use an alcohol-dampened foam swab to clean the head wiper Quick Steps Cleaning the fuser rollers Caring for Your Printer Procedure a Procedure B Remove the fuser wiper from the printer 30849-10 30849-31 Press the Clean Print Head button to exit Utilities mode Phaser 300X supplies and accessories Supplies and AccessoriesTektronix supplies the mark of quality Ordering information Phaser 300X supplies and accessories contd Phaser 300X upgrade kits Upgrade kitsManuals External Scsi disk Interface cables and Ethernet adapters Phaser 300X interface cables and adaptersEthernet adapters Tektronix order number Adapter type If you need help Troubleshooting Country Numbers Using the automated fax systems Message Action Error codes and front panel messagesError codes and front panel messages Error codes and front panel messages contd Clearing paper jams Removing jammed paper Removing a paper jam from the rear of the printer Test print example Setting head convergence 8873-19 Head convergence nn ChangeNext 8344RN-5 Problem type Description Solution General cleaning guide Print quality problems Problems, solutions, hints 14Phaser 300X Color Printer Head Drive Change Next Letterhead 8344-34 8873-28 8344RN-6 Network problems Operation hints Delayed printout. See Printer standby modes on Printer standby modes For Windows users Printing and installation Image prints in black-and-white instead of color 26Phaser 300X Color Printer Page 28Phaser 300X Color Printer Front and Rear Panels Front panel 8873-12 Utilities mode menu structure Rear panel switches Rear panel switchesSwitch Function Settings Rear panel Switches 8 and 9 Color Correction Mode Rear-panel LED indicatorSwitches 2, 3, and 4 Diagnostics Startup and conﬁguration pages Technical NotesTurning off the startup Appendix Generating a conﬁguration Print count Printer ports Parallel port Parallel port signal descriptionsSignal name Pin # Return Description Source Serial port Mode COM1 1200, N, 8, 1, P Signal name Pin # Printer I/O Description Serial port signalsSerial port signal descriptions Speciﬁcations Temperature Safety and emissions Customizing your printer Extended features upgradeExpanding Your Printing System Upgrades kits Advantages of adding memory PhaserSym PhaserPrint Adding a hard disk for font storage 6Phaser 550 Color Printer Connecting one disk Connecting multiple disks Moving Your Printer Reinstalling the shipping block Moving Your Printer C Changing line voltage Declaration of conformity Regulatory Information FCC Class B warning for 115 VAC equipment Section I Product identiﬁcation Material Safety Data Sheets Section IV Physical data Index-1 Index Euroscale Press color correction Index-3 No color correction Setup dialog box 3-14PANTONE Colors 3-19paper Index-5 Start Print Queue command 3-15Stop Print Queue command Use Printer Setting color correction 3-14used ink