6Troubleshooting
The file does not print and a virtual memory (VM) error message appears on the
Macintosh screen. You may need to expand printer memory. Refer to
Appendix B “Expanding Your Printing System” for more information.
The file does not print or it prints garbage data. Make sure that you have selected the appropriate language (PostScript,
You want to make the largest image possible on Tabloid Extra paper (305 x 457 mm or 12 x 18 in.). The printer should have at least 14 Mbytes of memory. Refer to “Margins and image area” on page
You are using manual feed and part of the image does not print or the image orientation was not correct. You may have manually fed paper without having selected Manual Feed in the driver. Check the paper tray. The orientation (long side or short side of the paper enters the printer first) of manual feed must match the orientation of the paper tray. Select Manual Feed and the correct orientation from the printer driver. Change the direction of the manual feed, or change the direction of the paper in the paper tray. When using the paper tray, load the transparencies with the white strip (Tek logo) and blue arrows entering the printer first.
The image is clipped or rotated. Make sure that the paper is correctly installed in the paper tray. The rear guide in the paper tray must be positioned snugly against the paper.
A clipped or rotated image can result if you have selected the wrong printer in the Chooser. Make sure that you choose the complete and exact name of your printer.
