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6Troubleshooting
General cleaning guide
Most common problems can be avoided or solved by cleaning the printer regularly.
Problem type | Description | Solution |
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Frequent paper jams or | Clean the | |
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| Clean the feed rollers | |
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Image quality problems | Prints have streaks of ink | Clean the paper tension blade |
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| Prints have spots of ink | Clean the paper clamp |
| on the top of the print |
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| Prints have spots of ink | Clean the drum |
| on the back of the print |
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| Prints have spots of ink | Replace the fuser wiper |
| on the blank part of the |
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| Clean the fuser roller | |
| page | |
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| Areas of the image are |
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| missing |
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| Prints with a vertical row | Clean the head wiper |
| of dots has one dot offset |
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| from others |
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Internal Jam | Front panel displays this | Clean the drum |
| error message |
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| Clean the paper clamp | |
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