Tektronix Phaser 300X user manual General cleaning guide, Problem type Description Solution

6Troubleshooting

General cleaning guide

Most common problems can be avoided or solved by cleaning the printer regularly.

Problem type	Description	Solution
Paper-feed problems	Frequent paper jams or	Clean the paper-pick rollers
	paper-pick problems
		Clean the feed rollers
Image quality problems	Prints have streaks of ink	Clean the paper tension blade
	Prints have spots of ink	Clean the paper clamp
	on the top of the print
	Prints have spots of ink	Clean the drum
	on the back of the print
	Prints have spots of ink	Replace the fuser wiper
	on the blank part of the
		Clean the fuser roller
	page
	Areas of the image are
	missing
	Prints with a vertical row	Clean the head wiper
	of dots has one dot offset
	from others
Internal Jam	Front panel displays this	Clean the drum
	error message
		Clean the paper clamp

6-12Phaser 300X Color Printer