Problem Solving | Xerox M118i, C118 guide

9 Problem Solving

1.Pull up the knob to open the document feeder cover completely.

2.Lift up the document feeder tray in the direction as shown.

Knob

3.Remove the jammed document slowly while holding the document feeder tray.

4.Close the document feeder tray, and then close the document feeder cover.

92	Xerox CopyCentre/WorkCentre 118 Quick Reference Guide

Image 94

Xerox M118i, C118 manual Problem Solving

Contents

Page Page Maximize Your Productivity Xerox CopyCentre/WorkCentre Quick Reference Guide 604P08792 Products Subject To Ordinary Export Regulations Table of Contents Copy Fax Mail MaintenanceProblem Solving Print Appendix 109 Index 111 Before Using the Machine Xerox Welcome Center Orientation ConventionsText in Square Brackets Text in Angle Brackets Italic Typeface Related Information Sources Safety NotesElectrical Supply Maintenance Operator Accessible AreasCleaning Your Product Do These Laser Safety InformationOperational Safety Information Disconnect Device Ozone Safety Information Maintenance InformationDo Not Do These Radio Frequency Emissions Product Safety CertificationFor Consumables United States, Canada, Europe, Australia/New Zealand For FAX Function Regulatory InformationCE Mark FAX Send Header Requirements Data Coupler Information Canada Regulatory Information for Rfid Environmental ComplianceEnergy Star Canada About LicenseEurope OpenSSL Original SSLeay Illegal Copies Illegal Copies Other countries Product Recycling and Disposal Page Product Overview Identifying the Machine Components Document Feeder Connector LineConnector TEL Duplex Kit Button/Indicator Function System Controls Power On/Off Powering On Ground Fault Interrupter GFI Powering Off Power Saver Modes Low Power Mode Changing the Default Time Settings Sleep Mode Modes Copy Mail FaxLog In/Out All Jobs Job StatusCurrent Stop Delete Fax/E-mail Machine StatusPrint Job Consumables Error InformationReport/List Non-print Jobs Sent Report System SettingsCode Settings Received Report Report/List Print Jobs Print Mode Billing Meter Emulation PCL Auditron Access Screen Recycled Paper Load the Documents Copying ProcedureCopy Document Feeder Document Glass Select the Features Constant Velocity Transport Glass Enter the Quantity Start the Copy Job Confirm the Copy Job in the Job Status Stop the Copy Job Copying Features Paper Supply Paper Type screen PresetsPaper Size screen Auto 100% Reduce/EnlargeLighten/Darken Auto % Text Original TypeMultiple-Up Text & Photo 1J2 Sided Sided1J1 Sided 2J1 Sided Output Collated Mixed Size OriginalsUncollated Fax Procedure Fax Scan the Documents Specify the Destination Confirm the Fax Job in the Job Status Start the Fax JobStop the Fax Job Stop button Job Status button Fax Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Mail Procedure Mail Mail Start the E-mail Job Confirm the E-mail Job in the Job Status Stop the E-mail Job Print Driver Features Print Skip Blank Pages Draft ModeUnix and Macintosh Preparing Paper for Loading Paper and Other MediaLoading Paper Loading Paper into the Paper Trays Paper Tray 5 Bypass Tray Storing and Handling Paper Auto Tray SwitchingSupported Paper Sizes and Types Supported Paper Sizes Standard Sizes Non-standard Sizes Not available Length Supported Paper Types Paper Type Tray Tray 2, 3 Duplex KitPage Ordering Supplies MaintenanceCleaning the Machine Document Glass and Constant Velocity Transport Glass Document Feeder and Output Trays Replacing the Drum CartridgeControl Panel and Screen Removing the Old Drum Cartridge Recycling the Drum Cartridge Inserting the New Drum Cartridge Tape Replacing the Toner Cartridge Removing the Old Toner Cartridge Inserting the New Toner Cartridge Problem Solving Fault Clearance Procedure Problem Solving Paper Jams Paper Jams in Cover a Green Lever A1 Green Lever A2 Paper Jams in Cover B Paper Jams in Cover C Paper Jams in Cover D Paper Jams in Exit Paper Jams in Tray 5 Bypass Tray Document JamsPaper Jams in Trays 1, 2, 3, and 4 2-4 are Optional Paper Jams in the Document Feeder Cover Paper Jams in the Document Exit Problem Solving Troubleshooting Tables Symptom Recommendation Symptom Recommendation Symptom Recommendation Symptom Recommendation Symptom Recommendation Fault Codes Refer to the Paper and Other Media Code Description and Corrective Action 02FFFF 100 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 102 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 104 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 106 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Output Quality 108 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Country Code AppendixDocument Jams, Paper Jams, and Paper Out during Copying Registered Data such as Forms Symbols Numerics 112 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Xerox CopyCentre/WorkCentre 118 Quick Reference Guide 113