Document Jams, Paper Jams in Tray 5 Bypass Tray | Xerox C118, M118i

9 Problem Solving

Paper Jams in Trays 1, 2, 3, and 4 (2–4 are Optional)

Follow the steps below to clear paper jams in Trays 1 to 4.

1.Pull out the Tray 1, 2, 3, or 4 towards you.

2.Remove the jammed paper.

3.Close the paper tray.

A

D

Paper Jams in Tray 5 (Bypass Tray)

Follow the steps below to clear paper jams in Tray 5 (bypass tray).

1.Remove the jammed paper in Tray 5 (bypass tray).

D

Document Jams

If a document jams in the document feeder, the machine stops, and an error message is displayed on the screen. Clear the document jam according to the instructions displayed, and then reload the document in the document feeder.

Paper Jams in the Document Feeder Cover

1.Pull up the knob to open the document feeder cover completely.

Knob

90	Xerox CopyCentre/WorkCentre 118 Quick Reference Guide

Image 92

Xerox C118, M118i Document Jams, Paper Jams in Trays 1, 2, 3, and 4 2-4 are Optional, Paper Jams in Tray 5 Bypass Tray

Contents

Page Page Maximize Your Productivity Xerox CopyCentre/WorkCentre Quick Reference Guide 604P08792 Products Subject To Ordinary Export Regulations Table of Contents Copy Fax Maintenance Problem SolvingMail Print Appendix 109 Index 111 Before Using the Machine Xerox Welcome Center Text in Square Brackets ConventionsOrientation Text in Angle Brackets Italic Typeface Electrical Supply Safety NotesRelated Information Sources Cleaning Your Product Operator Accessible AreasMaintenance Laser Safety Information Operational Safety InformationDo These Disconnect Device Do Not Do These Maintenance InformationOzone Safety Information Product Safety Certification For ConsumablesRadio Frequency Emissions United States, Canada, Europe, Australia/New Zealand Regulatory Information CE MarkFor FAX Function FAX Send Header Requirements Data Coupler Information Canada Energy Star Environmental ComplianceRegulatory Information for Rfid Europe About LicenseCanada OpenSSL Original SSLeay Illegal Copies Illegal Copies Other countries Product Recycling and Disposal Page Product Overview Identifying the Machine Components Connector Line Connector TELDocument Feeder Duplex Kit Button/Indicator Function System Controls Power On/Off Powering On Ground Fault Interrupter GFI Powering Off Power Saver Modes Low Power Mode Changing the Default Time Settings Sleep Mode Modes Copy Log In/Out FaxMail Job Status CurrentAll Jobs Stop Delete Print Job Machine StatusFax/E-mail Report/List Non-print Jobs Error InformationConsumables System Settings Code SettingsSent Report Received Report Report/List Print Jobs Print Mode Billing Meter Emulation PCL Auditron Access Screen Recycled Paper Copying Procedure CopyLoad the Documents Document Feeder Document Glass Select the Features Constant Velocity Transport Glass Enter the Quantity Start the Copy Job Confirm the Copy Job in the Job Status Stop the Copy Job Copying Features Paper Supply Presets Paper Size screenPaper Type screen Auto Reduce/Enlarge Lighten/Darken100% Auto % Original Type Multiple-UpText Text & Photo Sided 1J1 Sided1J2 Sided 2J1 Sided Output Uncollated Mixed Size OriginalsCollated Fax Procedure Fax Scan the Documents Specify the Destination Stop the Fax Job Start the Fax JobConfirm the Fax Job in the Job Status Stop button Job Status button Fax Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Mail Procedure Mail Mail Start the E-mail Job Confirm the E-mail Job in the Job Status Stop the E-mail Job Print Driver Features Print Unix and Macintosh Draft ModeSkip Blank Pages Paper and Other Media Loading PaperPreparing Paper for Loading Loading Paper into the Paper Trays Paper Tray 5 Bypass Tray Supported Paper Sizes and Types Auto Tray SwitchingStoring and Handling Paper Supported Paper Sizes Standard Sizes Non-standard Sizes Not available Length Supported Paper Types Paper Type Tray Tray 2, 3 Duplex KitPage Maintenance Cleaning the MachineOrdering Supplies Document Glass and Constant Velocity Transport Glass Replacing the Drum Cartridge Control Panel and ScreenDocument Feeder and Output Trays Removing the Old Drum Cartridge Recycling the Drum Cartridge Inserting the New Drum Cartridge Tape Replacing the Toner Cartridge Removing the Old Toner Cartridge Inserting the New Toner Cartridge Problem Solving Fault Clearance Procedure Problem Solving Paper Jams Paper Jams in Cover a Green Lever A1 Green Lever A2 Paper Jams in Cover B Paper Jams in Cover C Paper Jams in Cover D Paper Jams in Exit Document Jams Paper Jams in Trays 1, 2, 3, and 4 2-4 are OptionalPaper Jams in Tray 5 Bypass Tray Paper Jams in the Document Feeder Cover Paper Jams in the Document Exit Problem Solving Troubleshooting Tables Symptom Recommendation Symptom Recommendation Symptom Recommendation Symptom Recommendation Symptom Recommendation Fault Codes Refer to the Paper and Other Media Code Description and Corrective Action 02FFFF 100 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 102 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 104 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 106 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Output Quality 108 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Document Jams, Paper Jams, and Paper Out during Copying AppendixCountry Code Registered Data such as Forms Symbols Numerics 112 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Xerox CopyCentre/WorkCentre 118 Quick Reference Guide 113