Fault Codes

Some faults indicate customer maintenance, while others require the attention of the Key Operator. The following table represents some of the fault codes and their corresponding corrective actions. These may display in the [Error Information] available in the Machine Status mode.

Code

Description and Corrective Action

 

 

 

 

00xxxx

Reload and send the document again or the remote machine sent a

 

polling request when it should have sent a document. Ask the other

 

party to set the document on their machine and send it to your machine.

 

 

01xxxx

The document you set in the document feeder is too short, or the

 

document has been pulled out of the feeder. Check and reload the

 

document.

 

 

02FFFF

• An e-mail address is specified as the Speed Dial number for the

 

forwarding destination or the number has been changed to an e-mail

 

address, in the Administrator Transfer settings. The Administrator

 

Transfer feature is compatible only with fax sending. Set a fax number

 

for the forwarding destination.

 

• The content of the Speed Dial number set for the fax sending

 

destination has been changed from a fax number to an e-mail

 

address, or the content of the Speed Dial number set for the E-mail

 

destination has been changed from an e-mail address to a fax

 

number. Check the content and specify the destination that

 

corresponds to the type of sending.

 

 

02xxxx

The characters you entered (* and #) are not supported for pulse dialing.

 

Check that the line type is set to [PB] in Local Terminal Information, or

 

that the fax numbers registered for speed dialing do not contain any of

 

these characters.

 

 

09xxxx

Incompatibility errors. For example, if you are retrieving a document

 

from a remote machine, the document may not be ready. Ask the other

 

party to set the document for polling.

 

 

10xxxx

An error occurred during F Code transmission. Check the status of the

 

remote machine.

 

 

11xxxx

An error occurred during F Code reception. Check the status of the

 

remote machine.

 

 

33xxxx

Check the remote machine or the telephone line. If the error cannot be

 

resolved, contact the Xerox Welcome Center.

 

 

45xxxx

The machine’s memory is full. Delete unnecessary data and ask the

 

other party to send the document again.

 

 

46xxxx

A document jam occurred. Remove the jammed document and reload

 

the documents. Refer to Paper Jams on page 85.

 

 

47xxxx

The machine has ran out of paper, or the left cover of the machine is

 

open during receiving data. Load new paper or close the left cover.

 

 

Xerox CopyCentre/WorkCentre 118 Quick Reference Guide

99

Page 101
Image 101
Xerox C118, M118i manual Code Description and Corrective Action, 02FFFF