Xerox M118i, C118 manual Code, Description and Corrective Action, Problem Solving

9 Problem Solving

Code	Description and Corrective Action
S10025	The document has jammed. Open the document feeder cover and
	remove the documents.
S10026	During document scanning, the document glass cover opened. Open
	the document feeder cover and remove the documents.
S10027	During document scanning, the document feeder cover opened. Close
	the document feeder cover.
Z-10	Turn the power off and on. If the error cannot be resolved, contact the
	Xerox Welcome Center.
003-747, 016-799	The print parameter combination was wrong. Check the print data.
016-500	SMTP server name is not set correctly when reply mail was transmitted.
	Check if the SMTP server was set correctly.
016-501	POP3 server name is not set correctly when using POP3 protocol.
	Check if the POP3 server was set correctly.
016-502	Failed to login to POP3 server when using POP3 protocol. Check if the
	user name and password used for the POP3 server are set correctly.
016-503	SMTP server name is not set correctly when e-mail was transmitted.
	Check if the SMTP server was set correctly. Also, check that the DNS
	server is set correctly.
016-504	POP3 server name is not set correctly when e-mail was transmitted.
	Check if the POP3 server was set correctly. Also, check that the DNS
	server is set correctly.
016-505	Failed to login to POP3 server when transmitting e-mail. Check if the
	user name and password used for the POP3 server are set correctly.
016-701	PCL print data could not be processed because of insufficient memory.
	Lower the resolution, or process without setting double-sided or
	Multiple-Up printing.
016-702	PCL print data could not be processed because of insufficient print page
	buffer. Take one of the following actions.
	• Lower the resolution the printer driver.
	• Increase the size of the print page buffer.
	• Add on memory.
016-709	An error occurred while ART EX processing. Instruct the machine to
	print again.
016-719	There is insufficient memory used for PCL. Increase the memory.
016-720	A PCL command error occurred. Check the print settings, or correct the
	PCL command.
016-721	An error occurred while printing job. Instruct the machine to print again.
	If an error cannot be resolved, contact the Xerox Welcome Center.
016-726	The print language could not be selected. Select print language.

104 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide