Xerox CopyCentre/WorkCentre 118 Quick Reference Guide | Xerox M118i

9 Problem Solving

Code		Description and Corrective Action


70xxxx	700002	Check the remote machine or the telephone line. If an error cannot be
		resolved, contact the Xerox Welcome Center.
	700005	resolved, contact the Xerox Welcome Center.
	700005

	700008

	7001xx

71xxxx	7101xx	Check the remote machine or the telephone line. If the error cannot be
		resolved, contact the Xerox Welcome Center.
	7103xx	resolved, contact the Xerox Welcome Center.
	7103xx

72xxxx	7201xx	Check the remote machine or the telephone line. If the error cannot be
		resolved, contact the Xerox Welcome Center.
	7203xx	resolved, contact the Xerox Welcome Center.
	7203xx

74xxxx	7403xx	Check the remote machine or the telephone line. If the error cannot be
		resolved, contact the Xerox Welcome Center.

76xxxx	7603xx	Check the remote machine or the telephone line. If the error cannot be
		resolved, contact the Xerox Welcome Center.
	7604xx	resolved, contact the Xerox Welcome Center.
	7604xx

	7605xx

	7607xx

	7608xx

	7609xx

77xxxx	7704xx	Check the remote machine or the telephone line. If the error cannot be
		resolved, contact the Xerox Welcome Center.
	7705xx	resolved, contact the Xerox Welcome Center.
	7705xx

78xxxx	7804xx	Check the remote machine or the telephone line. If the error cannot be
		resolved, contact the Xerox Welcome Center.
	7805xx	resolved, contact the Xerox Welcome Center.
	7805xx

79xxxx	7904xx	Check the remote machine or the telephone line. If the error cannot be
		resolved, contact the Xerox Welcome Center.
	7905xx	resolved, contact the Xerox Welcome Center.
	7905xx

	790Bxx

7Axxxx	7A04xx	Check the remote machine or the telephone line. If the error cannot be
		resolved, contact the Xerox Welcome Center.
	7A05xx	resolved, contact the Xerox Welcome Center.
	7A05xx

7Cxxxx	7C01xx	Check the remote machine or the telephone line. If the error cannot be
		resolved, contact the Xerox Welcome Center.
	7C03xx	resolved, contact the Xerox Welcome Center.
	7C03xx

	7C04xx

	7C05xx

100	Xerox CopyCentre/WorkCentre 118 Quick Reference Guide

Image 102

Xerox M118i, C118 manual Xerox CopyCentre/WorkCentre 118 Quick Reference Guide

Contents

Page Page Maximize Your Productivity Xerox CopyCentre/WorkCentre Quick Reference Guide 604P08792 Products Subject To Ordinary Export Regulations Table of Contents Copy Fax Mail MaintenanceProblem Solving Print Appendix 109 Index 111 Before Using the Machine Xerox Welcome Center Conventions OrientationText in Square Brackets Text in Angle Brackets Italic Typeface Safety Notes Related Information SourcesElectrical Supply Operator Accessible Areas MaintenanceCleaning Your Product Do These Laser Safety InformationOperational Safety Information Disconnect Device Maintenance Information Ozone Safety InformationDo Not Do These Radio Frequency Emissions Product Safety CertificationFor Consumables United States, Canada, Europe, Australia/New Zealand For FAX Function Regulatory InformationCE Mark FAX Send Header Requirements Data Coupler Information Canada Environmental Compliance Regulatory Information for RfidEnergy Star About License CanadaEurope OpenSSL Original SSLeay Illegal Copies Illegal Copies Other countries Product Recycling and Disposal Page Product Overview Identifying the Machine Components Document Feeder Connector LineConnector TEL Duplex Kit Button/Indicator Function System Controls Power On/Off Powering On Ground Fault Interrupter GFI Powering Off Power Saver Modes Low Power Mode Changing the Default Time Settings Sleep Mode Modes Copy Fax MailLog In/Out All Jobs Job StatusCurrent Stop Delete Machine Status Fax/E-mailPrint Job Error Information ConsumablesReport/List Non-print Jobs Sent Report System SettingsCode Settings Received Report Report/List Print Jobs Print Mode Billing Meter Emulation PCL Auditron Access Screen Recycled Paper Load the Documents Copying ProcedureCopy Document Feeder Document Glass Select the Features Constant Velocity Transport Glass Enter the Quantity Start the Copy Job Confirm the Copy Job in the Job Status Stop the Copy Job Copying Features Paper Supply Paper Type screen PresetsPaper Size screen Auto 100% Reduce/EnlargeLighten/Darken Auto % Text Original TypeMultiple-Up Text & Photo 1J2 Sided Sided1J1 Sided 2J1 Sided Output Mixed Size Originals CollatedUncollated Fax Procedure Fax Scan the Documents Specify the Destination Start the Fax Job Confirm the Fax Job in the Job StatusStop the Fax Job Stop button Job Status button Fax Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Mail Procedure Mail Mail Start the E-mail Job Confirm the E-mail Job in the Job Status Stop the E-mail Job Print Driver Features Print Draft Mode Skip Blank PagesUnix and Macintosh Preparing Paper for Loading Paper and Other MediaLoading Paper Loading Paper into the Paper Trays Paper Tray 5 Bypass Tray Auto Tray Switching Storing and Handling PaperSupported Paper Sizes and Types Supported Paper Sizes Standard Sizes Non-standard Sizes Not available Length Supported Paper Types Paper Type Tray Tray 2, 3 Duplex KitPage Ordering Supplies MaintenanceCleaning the Machine Document Glass and Constant Velocity Transport Glass Document Feeder and Output Trays Replacing the Drum CartridgeControl Panel and Screen Removing the Old Drum Cartridge Recycling the Drum Cartridge Inserting the New Drum Cartridge Tape Replacing the Toner Cartridge Removing the Old Toner Cartridge Inserting the New Toner Cartridge Problem Solving Fault Clearance Procedure Problem Solving Paper Jams Paper Jams in Cover a Green Lever A1 Green Lever A2 Paper Jams in Cover B Paper Jams in Cover C Paper Jams in Cover D Paper Jams in Exit Paper Jams in Tray 5 Bypass Tray Document JamsPaper Jams in Trays 1, 2, 3, and 4 2-4 are Optional Paper Jams in the Document Feeder Cover Paper Jams in the Document Exit Problem Solving Troubleshooting Tables Symptom Recommendation Symptom Recommendation Symptom Recommendation Symptom Recommendation Symptom Recommendation Fault Codes Refer to the Paper and Other Media Code Description and Corrective Action 02FFFF 100 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 102 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 104 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 106 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Output Quality 108 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Appendix Country CodeDocument Jams, Paper Jams, and Paper Out during Copying Registered Data such as Forms Symbols Numerics 112 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Xerox CopyCentre/WorkCentre 118 Quick Reference Guide 113